Possible errors in assignment and what you should do

You may receive an error as you assign or unassign records. See the table below for detailed explanations of the errors you may receive, as well as the actions you should take to fix them.

Table 5-1 Possible assignment errors and how to fix them

Error	Why has this happened?	Actions to take
Intake Complete	The record no longer needs manual intervention.	Refresh the Intake Worklist. This may clear the record from your roster.
Read Only	A different user is currently working on the record.	Retry your action periodically until the record is no longer busy.
Restricted Access to Site	The selected user does not have access to the record due to a site restriction.	Reach out to your delegated administrator.
Task Status Changed	The system has begun processing the record and manual intervention is no longer required. The record could have also been assigned to a different user or could have been assigned to a user group you currently do not have access to.	Refresh the Intake Worklist. This may clear the record from your roster.