Retry a single failed event message

Filter the event message list to quickly locate a single failed event message so that you can retry sending it.

Note:

You must have a business role with “View event messages” permission to complete this procedure.

Also note, Failed event messages are available for 14 days. After 14 days, the messages are automatically removed from the database.

1. From the top navigation menu, hover over More and click Event messages.
2. (Optional) Use the Display messages from: menu at the upper left of the page to specify a date range. Use the Status filter to select Failed. Use the For failed Messages from the past: menu at the upper right of the page to display failed messages from the past Hour (default), Day, 3 Days, or Week.
3. (Optional) Adjust the message list using the Message Contains (search), Show, and/or Type filters.
4. Locate the message row for the failed message you want to retry. At the far right, click Retry.