13 FAQs for Investigative Sites

Oracle Site Activate is a web application that gives you any time, anywhere access to your site activation activities. Upload documents, add notes, and view status of documents assigned to your site.

Here are responses to some frequently asked questions:

Do I need to install software to use Oracle Site Activate or Oracle Site Activate LITE?

No. The applications are hosted in the cloud. You use your web browser to access these applications; no additional software is necessary.

Which web browsers can I use?

You can use the latest versions of Google Chrome, Microsoft Edge (Chromium), or Mozilla Firefox. Internet Explorer is not a supported browser.

Can I access Oracle Site Activate or Oracle Site Activate LITE from anywhere at any time?

You can access the application(s) from anywhere if you have a reliable internet connection. The applications are available 24/7, except on occasional Saturday evenings when we perform system maintenance.

Are Oracle Site Activate and Oracle Site Activate LITE secure?

Yes. A secure Internet connection protects your access to either application, and each document uploaded into Oracle Site Activate or Oracle Site Activate LITE must pass a virus scan before upload.

Who should I contact for questions about:

• The study or study documents? Please contact your assigned study startup associate.
• Oracle Site Activate or logging in to Oracle Site Activate? Ask your assigned study startup associate or call Oracle support at 1.877.230.4168.
• Questions about resetting my password? Follow the instructions on the login page to reset your password. If you have any issues, please call Oracle support at 1.877.230.4168.