Enable event notifications

The optional PUSH service sends a JSON format POST message for each site profile, site status, or investigator library document update event. The event messages transmit to one or more of your organization's deployed and managed integration endpoint(s), such as a Clinical Trial Management System (CTMS).

You must have a role with API and Authentication Management permission to complete this task.

1. Click menu in the page header. Then open the Account menu, and click Integrations.
2. On the Account management: Integrations page, view the Event notifications tab.
3. In the Email notifications for failed messages section:
   1. Click Add to add a new notification address.
   2. In the Add notification email drawer, enter the Email address (required).
   3. Click the on/off toggle controls for Site profile, Site status, and/or Library documents to specify the type of failed outbound notification that will trigger the email.
   4. Click Save to close the drawer, and view the new entry in the Email notifications for failed messages section.

   Note:

   If you need to modify or delete a notification address later, return to the Email notifications for failed messages section and click the email row to reopen the details drawer.
4. In the Configure outbound notification messages section:
   1. Click Create new message to add a new notification address.
   2. In the message settings drawer, enter the preferred Endpoint name and enter the customer-managed integration endpoint URL Endpoint URL (required).
   3. Click the on/off toggle controls for Site profile, Site status, and/or Library documents to specify the type of failed outbound notification that will trigger the email.
   4. At Notification type use the drop-down list to choose Site profile updates, Site status changes, or Library document updates.
   5. Toggle the Enable integration control to the on (right side) position).
   6. In the CTMS Open API specification (Seibel integration) section, optionally enable Wrap message tag for Siebel OpenAPI Integration. If enabled, complete thev required OpenAPI object name and OpenAPI root fields.
   7. In the Authentication section, at Authentication Type, choose either Authentication token, Basic authentication, or OAUTH 2.0.
   8. For Authentication token type, at Authentication Token, enter the authentication token for the Endpoint URL. For Basic authentication type, enter the Username and Password. For Outh 2.0 authentication, enter the Access token URL, Token name, Client ID, Client secret, Scope, Grant type, and Client authentication method
   9. Click Save to close the drawer, and view the new entry in the Configure outbound notification messages section.

   Note:

   If you need to modify or delete an endpoint later, return to the Configure outbound notification messages section and click the endpoint row to reopen the details drawer.