Service notice

Review an important Oracle Site Select change notice.

Study invitations

In release 25.1, Oracle Site Select introduced a change to address an issue where the name being used for site emails was from the study site user and not the site profile. That change in 25.1 updated the study invitation process so invitations and the Invitation received modal (now the "Invitation and site status" tab in the site details drawer) showed the expected first and last names of the recipient. When you invited a site, Oracle Site Select used the name from the site grid and site profile (i.e., the studysite’s site instance), rather than pulling it from the site portal user’s account profile. The names would then match what you saw in the site grid.

To ensure the names appeared as expected in the "Invitation and site status" tab in the site details drawer and emails, the site profile needed to be set as the highest priority study data source. If it wasn't, other sources might override the first and last name values shown to site users.

In this 26.1 release, we are reverting the change described above, as it had the unintended consequence of sending site invitations and other emails with the PI name as recipient even if the email was being sent to the CTC, Additional Site Staff, IRB Coordinator, etc. We are actively evaluating this issue and will correct the invitation behavior in an upcoming release.