Supported email formats

A valid email address consists of a prefix (local-part) and a domain.

The prefix (local-part) appears to the left of the @ symbol and the domain appears to the right of the @ symbol.

For example, in the email local-part@domain.com ‘local-part’ is the email prefix and ‘domain.com’ is the email domain

The domain may consist of one or more labels separated by a . (dot) - user@company.uk.clinic - where each domain label can have a maximum length of 63 characters.

Table 1-1 Supported email formats

InForm Version Email character maximum Prefix (local) Max characters Domain max (per label)
7.0+ 255 64 63
6.3 255 64 4
6.2 255 64 4
6.1 255 64 4

Additional email requirements

  • No two dots can be next to each other anywhere in an email address.
  • All subdomains are treated the same. There aren't any special restriction on the top domain.
  • Only letters, numbers and hyphens are allowed.

    Example: laura@hello.braze.com where "hello." Is the subdomain and "braze.com" is the domain.

  • A hyphen cannot be at the start or end of each domain label.
  • The local-part of an email can contain only letters, number, hyphen, dot and underline.

    The following characters are not supported in the local-part of an email: ! # $ % & ' * + / = ? ^ ` \ { | }