Unterminating (re-instating) users

If you need to return a user's access to a trial, you unterminate the user. This task is also referred to as re-instating a user.

1. Select Users from the menu bar.
2. Select the sponsor company and trial from the Current Sponsor Company and Trial drop-down lists.
3. In the bottom left, click Terminated User List.
4. Select the checkbox to the left of the user to unterminate, and click UnTerminate.

   When you unterminate a user, you need to re-assign the user access to sites.

   • If the user had auto-association configured, the user will be assigned to all the sites that currently match the criteria configured for their auto-association.
   • If auto-association is not configured for the user, you will need to assign sites to the user after you unterminate them.
5. In the confirmation dialog box, click OK.
   • To go back to the previous page, click Return.