1. Release Notes
  2. Release Notes
  3. Records Management System Release Notes

Records Management System Release Notes

Records Management System

The Records Management System is a cloud service that is utilized by front-line Law Enforcement personnel, Investigators, Supervisors, Admins, and Records Personnel to enter and manage crime case reports.

This document explains how to view and enter crime case reports using the Oracle Public Safety Records Management System.

Browser Requirements and Compatibility

The Records Management System is designed to be operational with the following browsers:

  • Mozilla Firefox
  • Google Chrome

As cloud-native web services, only authorized personnel set up by the appropriate agency administrator are allowed to log in. The authorized personnel must access this secure cloud-based service from CJIS compliant premises.

Overview of the Workstation

The Records Management System can function with a single monitor and browser window. Depending on Agency’s workflow, the Records Management System can operate across multiple monitors.

Feature SummaryCase Creation

The Records Management System offers the ability to create and manage case reports associated with a crime.

Users can:

  • Add Basic Case Data
  • Add Locations
  • Add Offenses
  • Add Involved Personnel
  • Add Involved Subjects—Persons and Organizations
Integration to Dispatch Command Center System, Vehicle Communications System, and Personal Communications System

The Records Management System is fully integrated with the Dispatch Command Center System, the Vehicle Communications System, and the Personal Communications System.

  • Cases are auto generated from Dispatch Command Center Systems’ Calls for service based on Incident Type
  • Case Number and the Incident Number from the Dispatch Command Center System are linked at Case Creation
  • Dispatch Command Center System Incident Data flows into the Case Report to eliminate duplicate data entry. The following data will auto-populate to the Case Report:
    • Incident Number
    • Incident Type
    • Dispatch Date/Time
    • Caller Name, Location, Phone Number
    • Incident Location
    • Involved Personnel
    • Reporting Agency
    • Involved Subjects (Victim, Suspect, Others)

The Records Management System is fully integrated with Mobile Case Reporting displayed in the Vehicle Communications System

  • Cases that are generated and written on the Vehicle Communications System are immediately visible in the Records Management System real-time allowing users in the vehicle or in the station to monitor cases in progress.
  • As cases change status from Draft to Submitted to Approved, all statuses are visible to users of both products.
Case Workflow Management

Cases can be managed via the Cases Queue as follows:

  • Cases can be searched/filtered by:
    • Status
    • Primary Reporting Officer
    • Dates/Times
    • Involved Subjects
    • Incident Location
  • A Case Preview is presented to the user so that the most important case details are summarized for Supervisors and Records Staff that will be reviewing the cases for accuracy.
  • Cases can be approved or rejected after review of all case details.