7 Payments and Payouts

The following table summarizes payment statuses:

Status	Description
Authorized Payment	The payment is approved by the financial institution and you can go ahead with delivering goods or services. For in-person payments, confirmation of an approved transaction from the POS system means you can hand over goods.
Authorized Pending	This status applies to in-person payments. The guest's bank approved the payment, but the card and the terminal must confirm that the payment can be made. You can still cancel a payment with Authorized Pending status. From this status, the payment can become Authorized or Cancelled.
Cancelled	A cancellation blocks a funds transfer for an authorized payment. You can cancel a payment that has the status Received, Authorized or Authorized Pending. You cannot cancel a payment that has reached the Sent for Settle status. This is a final status, after a payment reaches the status Cancelled it cannot be changed.
Capture Failed	Capture failed for the payment, see Failed Credit Card Captures. Oracle will try to fix the issue and recapture the payment. If the payment is recaptured, the status of the payment becomes Sent for Settle. If the payment is not recaptured within 10 days, contact the Oracle Support Team. If you have a Pass-Through Payout account, the funds will only be paid out to you after Oracle has captured the payment.
Error	A payment was received, but an error occurred while communicating with the financial institution. This is the final status and you must try again if you still want to take the payment.
Expired	A payment expires if it has the status Authorized but is not cancelled, or captured, for a certain length of time. The time it takes to expire depends on the payment method. When a payment reaches this status, it is no longer possible to capture it. This is the final status and you must try again if you still want to take the payment.
Received	When a payment is first sent to the financial institution, Oracle gets a response that the request to make a new payment has been received. Received means that Oracle has received this response.
Refused	The payment request was received and the request was rejected by the financial institution. The payment is also refused by Oracle if the risk score is more than 99 points. This is a final status.
Sent For Settle/Submitted for Processing	The request to transfer funds has been sent to the financial institution. Oracle is waiting to receive funds. For some payment methods, the payment has to be captured before it can change status to Sent for Settle. For some payment methods, the payment is captured automatically after being authorized. When a payment reaches Sent for Settle, you cannot cancel it.
Settle Scheduled	The request to transfer funds has been sent to the financial institution. This status applies to sales day payout accounts and appears in reports as a Settled record. For some payment methods, the payment has to be captured before it can change status to Settle Scheduled. For others, the payment is captured automatically after being authorized. When a payment reaches Settle Scheduled, you cannot cancel it. The funds will be paid out according to the sales day payout schedule.
Settled	The funds for the payment have been received by Oracle. This is the final status for successful payments.
Settled Reversed	The payment has not been settled because Oracle has not received the funds 30 days after capture. If Oracle receives the funds more than 30 days after capture, you see a Settled record.

• Holiday Payout Schedules