What’s New for Oracle Payment Cloud Service

Release 24.17.0 — July 2025

The following table describes new features or updates in the release.

Feature or Update	Description
Guest Card Statement Descriptor	Further improvements have been made to ensure the Guest Card Statement Descriptor consistently appears on guest statements.

Release 24.16.0 — June 2025

The following table describes new features or updates in the release.

Feature or Update	Description
Payment Terminal Firmware Update: 1.114.13	Dynamic Currency Conversion (DCC) is now available for contactless and NFC wallet payments.
Transaction Detail	Fixed a timing issue where the Transaction Detail page showed an updated status before it appeared in the Transaction Summary report due to a delay in the aggregation process. Both views now reflect data more consistently.
Guest Card Statement Descriptor	The Guest Card Statement Descriptor now correctly appears on guest statements. It was previously not appearing as expected.
Navigation Menu	There is a new location on the page for your profile settings, signing out, and the help icon. To access these options, click the Ask Oracle link, which is the red square located at the bottom right side of the page. It also shows links for each of the areas you are permitted to view.

Release 24.15.0 — April 2025

The following table describes new features or updates in the release.

Feature or Update	Description
Payout Summary Report and Transaction Summary Report	Two new columns, Payment Processing Fixed Fee and Payment Processing Variable Fee, were added. They break down the fixed and variable processing fees.
Verifone P630 Terminal	The Verifone P630 terminal is now available and can be registered to a payment location.

Release 24.14.0 — March 2025

The following table describes new features or updates in the release.

Feature or Update	Description
Quick Views Feature	The Transaction Report now includes predefined timeframes, allowing you to quickly switch between different periods without manual adjustments for a more efficient transaction review. Refunds and Cancellations Last Month: view all refund and cancellation transactions from the previous calendar month to track returns and cancellations. Last 3 Months: see refund and cancellation transactions over the last three months for a broader trend analysis. Paid Out Transactions Each paid out view provides a list of payouts made during the selected period, along with the individual transactions that contributed to each payout. Last 14 Days: view all payouts made in the past 14 days and the underlying transactions associated with each payout to assess recent disbursements. Last Month: see all payouts from the previous calendar month, along with the transactions included in each payout, for a comprehensive monthly review. Last 3 Months: analyze payout trends by viewing all payouts made in the last three months and their corresponding transactions. Not Paid Out Transactions Last 14 Days: identify transactions that have not been paid out within the last 14 days to track pending payouts. Last Month: view transactions that remained unpaid during the previous calendar month to flag outstanding issues. Last 3 Months: track transactions unpaid for the last three months to monitor long-term payout delays. Last 180 Days: identify transactions pending payout for six months to flag those requiring urgent attention. These quick views are also available in the Transaction Summary Table, ensuring seamless navigation between different timeframes.
Payout Report Summary Banner	A dynamic summary banner has been added to provide a high-level overview of key metrics, including: Total Payout Amount Gross Sales Gross Refund Gross Chargebacks Fees Total Sales Fees Refund Fees Cancellation Fees Chargeback Fees The banner updates dynamically based on applied filters, giving you an instant summary view

Feature or Update

Description

Quick Views Feature

The Transaction Report now includes predefined timeframes, allowing you to quickly switch between different periods without manual adjustments for a more efficient transaction review.

Refunds and Cancellations
- Last Month: view all refund and cancellation transactions from the previous calendar month to track returns and cancellations.
- Last 3 Months: see refund and cancellation transactions over the last three months for a broader trend analysis.
Paid Out Transactions

Each paid out view provides a list of payouts made during the selected period, along with the individual transactions that contributed to each payout.
- Last 14 Days: view all payouts made in the past 14 days and the underlying transactions associated with each payout to assess recent disbursements.
- Last Month: see all payouts from the previous calendar month, along with the transactions included in each payout, for a comprehensive monthly review.
- Last 3 Months: analyze payout trends by viewing all payouts made in the last three months and their corresponding transactions.
Not Paid Out Transactions
- Last 14 Days: identify transactions that have not been paid out within the last 14 days to track pending payouts.
- Last Month: view transactions that remained unpaid during the previous calendar month to flag outstanding issues.
- Last 3 Months: track transactions unpaid for the last three months to monitor long-term payout delays.
- Last 180 Days: identify transactions pending payout for six months to flag those requiring urgent attention.

These quick views are also available in the Transaction Summary Table, ensuring seamless navigation between different timeframes.

Payout Report Summary Banner

A dynamic summary banner has been added to provide a high-level overview of key metrics, including:

Total Payout Amount
Gross Sales
Gross Refund
Gross Chargebacks
Fees Total
Sales Fees
Refund Fees
Cancellation Fees
Chargeback Fees

The banner updates dynamically based on applied filters, giving you an instant summary view

Release 24.13.0 — February 2025

The following table describes new features or updates in the release.

Feature or Update	Description
Payout Report	Improved the user experience and streamlined reporting with several enhancements including: Payout List Enhancements Payout Reference is now displayed under the Payout Date and Time for easier identification. The Payout PSP Reference can now be searched directly for better tracking and navigation. Currency ISO Codes (for example, USD) are now shown alongside payout amounts for clearer financial reporting. Multiple Payout Selection and Download You can now select one or more payouts from the payout list for easier reporting. The Select All feature is now available to quickly select all payouts in the list. The transaction section updates to reflect only the transactions from the selected payouts. Existing privilege controls ensure that only the transactions the user is authorized to view will be shown. The Download Transactions option in the actions menu now allows downloading transactions from all selected payouts at once. Refunds within the Payout Screen You can now process refunds directly from the Payout screen, without needing to navigate to the transaction summary screen. This feature is available for people with the IDCS permission group, who will see the refund option in the Payout screen.
Payout Summary Report and Transaction Summary Report	Added two additional columns to break down the fixed and variable processing fees.
Transaction Summary Report	The Payout Reference is now a hyperlink for privileged administrators that drills down to the Payout Report. Non-privileged users can see the Payout Reference, but it is not a hyperlink. New column options were added, including Authorized, Sent for Settle, and Settled. They each provide deeper insights into the payment journey. They are hidden by default, but can be added using report settings or filters. You can also use them as filters to assist with reconciliation, making it easier to track and analyze payment stages.
Terminals	You can now change the terminal's friendly name after it has been registered through the Edit Terminal option. This was previously named Manage Workstation.
Identity Management Console	It is now possible to access your Identity Management Console from within Oracle Payment Cloud Service via the User page. A separate window will open. You must be an Identity Administrator to sign in.

Release 24.10.0 — December 2024

The following table describes new features or updates in the release.

Feature or Update	Description
Business Day	A business day is a defined time period that enables organizations and locations to accurately track and categorize transactions for reporting purposes. Previously, the definition relied on the calendar day, which is a full 24-hour period from midnight to midnight, as defined by the calendar. With the new feature, businesses can define their own business day by specifying a start time, end time, and time zone. This ensures each transaction is assigned to the correct reporting day, improving the accuracy of financial reporting and reconciliation. This setting can be configured at two levels: Organization Level: sets a default business day period for the entire organization, which applies to all locations. Location Level: allows individual locations to override the organization’s default business day if they have different operating hours, providing greater flexibility for locations with unique schedules.
Transaction Summary Table and Predefined Views	Transaction Summary Table enables a streamlined, at-a-glance review, helping you manage and analyze your transaction data more effectively. It provides a clear and concise breakdown of your transactions, allowing you to quickly assess the following key data points: Payment Method: view the distribution of transactions by the method of payment (for example, credit card merchant). Transaction Count: view the total number of transactions for each payment method. Transaction Amount: check the aggregate value of transactions by payment method. Processing Fee: review the fees associated with each payment method, helping you better understand the cost structure. Deposit to Bank: track the amount deposited to your bank after processing fees, giving you full visibility on your net transactions. Predefined timeframes are included in the Transaction report to further streamline your transaction review. This lets you quickly shift between various periods and get the data you need without manual adjustments. The available views are: Yesterday: view transactions that were closed the previous day. 2 Days Ago: view transactions that were closed two days ago. 3 Days Ago: view transactions that were closed three days ago. Last 14 Days (default): review a two-week snapshot of your transactions for more detailed trend analysis. Last Month: easily assess the full set of transactions from the previous calendar month. These predefined views are also reflected in the Transaction Summary Table, ensuring a seamless experience as you switch between different timeframes. Whether you're analyzing recent activity or identifying trends over the past month, these options give you maximum flexibility and efficiency for tracking and managing your transaction data.

Feature or Update

Description

Business Day

A business day is a defined time period that enables organizations and locations to accurately track and categorize transactions for reporting purposes. Previously, the definition relied on the calendar day, which is a full 24-hour period from midnight to midnight, as defined by the calendar.

With the new feature, businesses can define their own business day by specifying a start time, end time, and time zone. This ensures each transaction is assigned to the correct reporting day, improving the accuracy of financial reporting and reconciliation.

This setting can be configured at two levels:

Organization Level: sets a default business day period for the entire organization, which applies to all locations.
Location Level: allows individual locations to override the organization’s default business day if they have different operating hours, providing greater flexibility for locations with unique schedules.

Transaction Summary Table and Predefined Views

Transaction Summary Table enables a streamlined, at-a-glance review, helping you manage and analyze your transaction data more effectively. It provides a clear and concise breakdown of your transactions, allowing you to quickly assess the following key data points:
- Payment Method: view the distribution of transactions by the method of payment (for example, credit card merchant).
- Transaction Count: view the total number of transactions for each payment method.
- Transaction Amount: check the aggregate value of transactions by payment method.
- Processing Fee: review the fees associated with each payment method, helping you better understand the cost structure.
- Deposit to Bank: track the amount deposited to your bank after processing fees, giving you full visibility on your net transactions.
Predefined timeframes are included in the Transaction report to further streamline your transaction review. This lets you quickly shift between various periods and get the data you need without manual adjustments. The available views are:
- Yesterday: view transactions that were closed the previous day.
- 2 Days Ago: view transactions that were closed two days ago.
- 3 Days Ago: view transactions that were closed three days ago.
- Last 14 Days (default): review a two-week snapshot of your transactions for more detailed trend analysis.
- Last Month: easily assess the full set of transactions from the previous calendar month.
These predefined views are also reflected in the Transaction Summary Table, ensuring a seamless experience as you switch between different timeframes. Whether you're analyzing recent activity or identifying trends over the past month, these options give you maximum flexibility and efficiency for tracking and managing your transaction data.

1 What’s New for Oracle Payment Cloud Service