3 Business Units

Each business requires at least one business unit. A business unit represents a subdivision within the business, like a restaurant or retail space within a hotel. A business unit is automatically added for each industry you selected in the onboarding process when adding the business.

The user who added the business becomes the owner of the automatically created business unit if they are the Payment Administrator or Payment Services Owner. These owners are known as users. Business account users can be assigned to the business unit, meaning they can add new business accounts, but do not have control of the business unit itself. If you are in the Payment Administrator Identity Cloud Service (IDCS) group, you can view all business units within an organization, but you must be an owner to perform other actions. You can also grant access to the record for others users if they have the relevant permission.

To access business units, it depends on whether they are onboarded or still in the process of onboarding.

• If the business is still being onboarded and you want to access business units, click Business Management, click the business, from the onboarding checklist click Add next to Set up Business Units, from here you can view all your business units.

• If the business is already onboarded and you want to access business units, click Business Management, click the business, from here you can view the business details and a list of business units.

• Add a Business Unit
• Assign a Business Unit User
  Define which users can manage the business unit.
• Unassign a Business Unit Owner
  Remove an owner of a business unit.
• Edit a Business Unit
  Make changes to a business unit record
• Edit Business Unit Card Statement Descriptor
  Edit the business name on the guest card statement.