Best Practices
- Confirm deposit rules first: Ensure your property is using Advanced Deposit Handling Rules 0/1/2 before testing Pay by Link.
- Email template content: Clearly state:
- Deposit amount
- Due date
- Check-in / Check-out Date
- Default link expiration time (72 hours from the link generation)
- Property contact details
- Operational testing: Run a test reservation end-to-end (send link → pay → check status → confirm reporting) before rolling out broadly.
- Reporting setup: Add identifying columns (Channel,Service Provider, TenderReference) to saved report views so teams can reliably filter Pay by Link activity.
Parent topic: Pay by Link