1. Service Administrator Action List
  2. Pre-Provisioning

2 Pre-Provisioning

Pre-provisioning is the period after contracts are signed, but before receiving your environments, where some key activities can occur related to your upcoming implementation. For Brand Compliance Management cloud service implementations, your Customer Success Manager (CSM) will be your main point of contact for these activities.

Activate Your Service into a Cloud Account

You will receive an activation email from Oracle in the initial stages of provisioning, often immediately following your subscription order being booked. You will need to activate your cloud service into a cloud account in order to begin the provisioning activities for your Oracle Retail services. Promptly completing the activations steps will better enable on-time environment delivery.

On activation of your cloud account, you will have access to Oracle Cloud Infrastructure Console and the Identity and Access Management (OCI IAM) and your default identity domain will be created. An identity domain is a container for managing users and roles, federating and provisioning of users, secure application integration through Oracle Single Sign-On (SSO) configuration, and OAuth administration. It represents a user population in Oracle Cloud Infrastructure and its associated configurations and security settings (such as MFA).

Your default identity domain will be of the Oracle Apps type. Each identity domain type is associated with a different set of features and object limits.

You can create additional identity domains. Multiple identity domains are useful when you need separate environments for a single cloud service or application (for example, one environment for development and one for production). The default approach for Oracle Retail is for a single identity domain for all environments.

Note:

Activation of your cloud service into a cloud account does NOT impact billing or the subscription service period. Those details are connected to the subsequent environment delivery of the cloud services.

Activating into a New Oracle Cloud Account

Note:

An Oracle Cloud Account is not the same as your My Oracle Support account. The Oracle Cloud Account account exists within the OCI console and includes your identity domains for managing user access and security.

To start the setup, click the Activate link provided in the received email. Then the following steps are required:

  1. Provide the desired name for the Oracle Cloud Account.

    A best practice is to use a name which will encompass the scope of services to be managed in the account, such as a combination of your company name and retail, for example, mystoresretail. After activation, you can adjust the displayed name for the cloud account.

  2. Provide your email address as the customer administrator who receives the activation email.

    The email address must match the initial email. If you would like a different contact to be used as the administrator, this can be managed after activation in coordination with your CSM.

  3. The activation success message will display, and you will receive a new welcome email with access credentials.

Activating into an Existing Oracle Cloud Account

Activate your Retail cloud service within the Account Management section of your existing Oracle Cloud Account:

  1. Log in to your existing Oracle Cloud Account.

    Clicking the Activate link brings you to the login page.

  2. Within the Dashboard, click the Account Management menu and then select the Activate tab.

    Available services to activate will be listed; you may need to select Show: Pending Activations.

  3. Click Cloud Service Account Setup to complete the setup. This setup will enable you to select the current Oracle Cloud Account as the destination for the cloud service activation.

If you have any issues, see Frequently Asked Questions.

Prepare Project Team

During this time, you will also be putting together your project plan for the deployment and go-live phases of your implementation. It is important to consider the following during this planning phase to prepare your project team for the Brand Compliance Management implementation:

  • Oracle Cloud Infrastructure Identity and Access Management - As noted above, you will be using the OCI IAM UI as part of user management for your Brand Compliance Management cloud service. During the pre-provisioning timeframe, familiarize yourself with this solution and its features.

    https://docs.oracle.com/en-us/iaas/Content/Identity/home.htm

  • Project Team Training - Consider the training that the members of your team will need in order to make your implementation successful. This includes both your employees, as well as your systems integration partner. Suggested training topics to consider include:

    • Functional User Training

    • BI Publisher

  • Security Configurations - During this phase, you should designate a portion of your team to becoming familiar with OCI IAM and the enterprise roles, duties, and privileges that will be part of the Brand Compliance Management cloud service you are implementing.

    For information on OCI IAM, see Managing Users.

    See also the Oracle Retail Brand Compliance Management Cloud Service Administration Guide for details on the use of OCI IAM in Brand Compliance.

    Note:

    OCI IAM manages Brand Compliance Management user access, however new user accounts are created within Brand Compliance Management and automatically synchronized with OCI IAM.

  • System Options Configuration - Start reviewing the system options available in the Brand Compliance Management solution to determine how these should be configured. Work with your systems integrator to identify those you are unsure about or need to be considered in the program planning. See the Oracle Retail Brand Compliance Management Cloud Service Administration Guide for details of the configuration options for Brand Compliance Management.

  • Integration Planning - Start reviewing the available existing integrations available as part of the Brand Compliance Management cloud service to support any integrations you may need to external solutions. Key documents to review include:

    • Brand Compliance Cloud Service Implementation Guide - This will be an important document to review if you are implementing Brand Compliance Management external systems using the available ReST services. The Oracle Retail Brand Compliance Management Cloud Service Implementation Guide is located with the Brand Compliance Management Cloud Service user documentation on Oracle Help Center.

    • Retail Reference Library - This tool is free to all Oracle Retail customers and can be downloaded from My Oracle Support under Doc ID 2058843.2. This tool is composed of multiple parts, but the most critical to become familiar with are the Retail Reference Models (business process flows) and the Retail Reference Architecture (integration diagrams, payloads, and so on).