Known Issues

4 Known Issues

Affected Component	Description
Promotion	This issue occurs when creating an Award promotion. When the user selects to Issue to registered cards only, if there are a large number of cards, the count calculation can take a while. However, the system gives no indication it is working on it and the user can select Enter and move forward. The Audience tab is grayed out and there is no indication why.
Customer Merge Functionality	The Customer Merge function does not exist in the Modern View. The data is available in the system can be found using the Customer Engagement Reporting tools.

Affected Component

Description

Promotion

This issue occurs when creating an Award promotion.

When the user selects to Issue to registered cards only, if there are a large number of cards, the count calculation can take a while. However, the system gives no indication it is working on it and the user can select Enter and move forward. The Audience tab is grayed out and there is no indication why.

Customer Merge Functionality

The Customer Merge function does not exist in the Modern View. The data is available in the system can be found using the Customer Engagement Reporting tools.