9 Manage Orders

An order is created when a shopper successfully completes the checkout process on your store.

An Retail Digital Commerce order object stores a great deal of data about the transaction: the items purchased, the shopper’s shipping address, the payment method, and so on. Once an order is created in Retail Digital Commerce, the data is sent off to an external order management system (OMS) for processing and fulfillment. This section describes how to manage orders in Retail Digital Commerce.