14 Configure Payment Processing

Retail Digital Commerce includes several built-in integrations with payment gateways that let your store accept various payment methods, including credit cards.

In addition to the built-in integrations described in this section, you can use tools that Retail Digital Commerce provides to create custom integrations with other payment gateways. See Create a Credit Card Payment Gateway Integration for information about creating custom integrations for a number of payment gateways.

If you run multiple sites within a single instance of Retail Digital Commerce, each site can use different payment methods. The payment methods you configure are available to every site, but you can assign a different subset of them to each site. Each new site you create automatically inherits its payment methods from the default site, though you can change them on the Payment Processing page. See Configure Sites to learn how to create multiple sites.

Configure Payment Settings

Before your store can accept payments, you must specify types of payments you accept and countries from which you accept payments. You must also configure a payment gateway.

You must configure the following information in order for your store to accept payments:

  • Billing countries: Countries from which your store accepts payments. The country in a shopper’s billing address must be one of the billing countries you specify. Otherwise, the order cannot be placed.
  • Payment types: The types of credit cards your store accepts. These selections should correspond with the payment selections you made when you configured your merchant account.
  • Account information for your payment gateway.

To configure payment settings, follow these steps:

  1. Click the Settings icon, then select Payment Processing.
  2. If you run multiple sites from a single Commerce instance, select the site whose payment methods you want to configure.
  3. Select the payment types your store accepts.
  4. Select one or more billing countries your store accepts and then click Save.
  5. (Optional) Select a default billing country.
    When a shopper checks out on your store, the default billing country is automatically selected and appears at the top of the list of available billing countries.

    The default billing country you select must be one of the billing countries you selected in step 3. Otherwise, the storefront will not display the default country you selected.

  6. Click the Payment Gateways tab and configure one or more gateways.