1 Overview

Retail Applications can integrate with Retail Home in various ways, and some applications integrate with more Retail Home features than others. This chapter gives an overview of the features in which each Retail Application participates. For example, the most basic integration with Retail Home is with the Application Navigator, where the URL for a cloud service is configured in the Retail Home UI. For those applications which integrate with Retail Home in ways beyond the Application Navigator, those integrations are described in application-specific chapters throughout the remainder of this document.

Note:

The following Oracle Retail applications currently only support launching from Retail Home:

  • Oracle Retail Order Broker Cloud Service 19.x and 21.x

  • Oracle Retail Order Management System Cloud Service 19.x and 21.x

  • Oracle Retail Order Administration Cloud Service 23.x and higher

  • Oracle Retail Order Orchestration 23.x and higher

Roles

In Oracle Retail cloud services, roles are used to determine which applications, data, and actions to which the user has access. Retail Home provides users with a screen to request access to new roles, as well as request that roles be removed from their access. See the Oracle Retail Home User Guide for more information.

Application Navigator Setup

The application navigator setup provides basic Retail Home functionality such as adding a link to the application menu for each application and enabling the import of seed data. Seed data is configuration data for Retail Home’s applications and dashboards. It can contain definitions of applications, dashboards, tiles, tile states, reports, and filters. The application navigator also establishes the Retail Home integrations that the cloud service supports, such as favorites, notifications, resource bundle customizations, and seed data. If the application supports seed data, it is imported by accessing the Application Navigator Setup, selecting an application row in the table, and clicking Refresh Seed Data. The table below describes which applications can be added to the Application Navigator Setup screen, the appropriate application code to use, and if the application includes seed data.

For detailed steps on configuring the Application Navigator Setup screen, refer to the Oracle Retail Home Administration Guide.

Oracle Retail Application Application Code (case-sensitive) Includes Seed Data Seed Data Usage

Process Orchestration & Monitoring (POM)

Oam

Yes

POM seed data includes sample dashboards and tile configurations for all different POM roles. The application name in the app navigator entry should be “Process Orchestration and Monitoring” to import this data.

Merchandising Foundation Cloud Service (Merchandising) 19.x and 23.x and higher

Rms

Yes

Merchandising seeds a sample dashboard and tile for the Inventory Analyst role. The application name in the app navigator entry should be Merchandising to import this data.

Merchandising Foundation Cloud Service (Sales Audit) 19.x and 23.x and higher

ReSA

Yes

Allocation Cloud Service 19.x and 23.x and higher

ALC

Yes

Pricing Cloud Service 19.x and 23.x and higher

Rpm

Yes

Retail Fiscal Management Cloud Service 23.x and higher

RFM

No

 
Supply Chain Collaboration Cloud Service 25.x and higher RSCC No  

Supplier Evaluation Cloud Service 23.x and higher

ORSE

No

Instead of the seed data configuration used in other services, in 25.x and higher ORSE provides the data that could be used in tiles as REST services.

Brand Compliance Management Cloud Service 23.x and higher

ORBC

No

Instead of the seed data configuration used in other services, in 25.x and higher ORBC provides the data that could be used in tiles as REST services.

Store Inventory Operations Cloud Service 19.x and 23.x and higher

SIOCS

Yes

SIOCS seed data includes dashboard and tiles for one user role.

Xstore Office Cloud Service 23.x and higher

XOCS

No

Instead of the seed data configuration used in other services, XOCS provides the data that could be used in tiles as REST services.

Customer Engagement Cloud Service 19.x and 20.x+

ORCE

No

ORCE uses a separate mechanism for seeding Retail Home. Please consult the Customer Engagement chapter for more information.

Order Administration Cloud Service 23.x and higher

omscs

No

Order Orchestration Cloud Service 23.x and higher

OBCS

No

 

Assortment and Item Planning 19.x and Assortment Planning 23.x and higher

APEECS

No

Assortment and Item Planning 19.x and Assortment Planning 23.x and higher use a separate mechanism for seeding Retail Home. Please consult the Assortment and Item Planning chapter for more information.

Merchandise Financial Planning 19.x and 23.x and higher

MFP

No

MFP uses a separate mechanism for seeding Retail Home. Consult the Merchandise Financial Planning chapter for more information.

AI Foundation Cloud Services

No

  • AI Foundation Cloud Service

RSP

   
  • Assortment and Space Optimization Cloud Service

SO

   
  • Lifecycle Pricing Optimization (LPO) Cloud Service

PRO

PMO

   

Retail Insights Cloud Service

RI

Yes

RI seed data includes sample dashboards and tiles for four different user roles. The application name in the app navigator entry should be Retail Insights to import this data. This now has tiles representing the Retail application pillars, such as Plan, Market, and Allocate. Report templates for linking the tiles to measures in RI are also available for use as starting points for new dashboards.

IPO Cloud Service

No

  • IPO Cloud Service-Demand Forecasting/IPO Cloud Service-Lifecycle Allocation and Replenishment

IPO CS

   
  • IPO Cloud Service-Inventory Optimization

IO

   
  • Inventory Planning

RIPO

   

Retail Demand Forecasting 19.x

RDF

No

RDF uses a separate mechanism for seeding Retail Home. Consult the RDF chapter for more information.

Retail Data Store

No

Notifications, Favorites, and Resource Bundles

In Retail Home, the notifications, for each cloud service configured with it, are displayed to the user. For users of multiple Oracle Retail services, this will allow them to see their notifications without logging into each solution individually. Similarly, some applications allow tasks to be saved as Favorites, and these favorites can be shared with Retail Home, to be included as main menu options.

Resource bundle customization is a feature that allows a user to modify strings displayed in the user interfaces, both for the primary and secondary languages that the application supports. Only some applications support these features, as described in the table below.

For more information on the Retail Home features, refer to the Oracle Retail Home Administration Guide.

Note:

The default language resource bundle for Oracle Retail Cloud Services is listed as AMERICAN (en), for American English.

Oracle Retail Application Supports Favorites Supports Notifications Supports Resource Bundles

Process Orchestration & Monitoring (POM)

Yes

Yes

Yes

Merchandising Foundation Cloud Service (Merchandising) 19.x and 23.x and higher

Yes

Yes

Yes

Merchandising Foundation Cloud Service (Sales Audit) 19.x and 23.x and higher

Yes

Yes

Yes

Allocation Cloud Service 19.x and 23.x and higher

Yes

Yes

Yes

Invoice Matching Cloud Service 19.x and 23.x and higher

Yes

Yes

Yes

Pricing Cloud Service 19.x and 23.x and higher

Yes

Yes

Yes

Retail Fiscal Management 23.x and higher

Yes

Yes

Yes

Supply Chain Collaboration Cloud Service 25.x and higher No No No

Supplier Evaluation Cloud Service 23.x and higher

No

No

No

Brand Compliance Management Cloud Service 23.x and higher

No

No

No

Store Inventory Operations Cloud Service 19.x and 23.x and higher

Note: SIOCS supports notifications and resource bundles, but not through Retail Home. See the administration guides for these cloud services for more details.

Yes

No

No

Xstore Office Cloud Service 23.x and higher

Note: XOCS supports notifications and resource bundles, but not through Retail Home. See the administration guides for these cloud services for more details.

No

No

No

Customer Engagement Cloud Service 19.x and 20.x+

Version 20.x+ only

Version 20.x+ only

No

Order Administration Cloud Service 23.x and higher

No

No

No

Order Orchestration Cloud Service 23.x and higher

No

No

No

Assortment and Item Planning 19.x and Assortment Planning 23.x and higher

No

Yes

Supported in 23.x and higher, but not in 19.x.

Merchandise Financial Planning 19.x and 23.x and higher

No

Yes

Supported in 23.x and higher, but not in 19.x.

AI Foundation Cloud Services

Yes

Yes

Yes

  • AI Foundation Cloud Service

     
  • Assortment and Space Optimization Cloud Service

     
  • Lifecycle Pricing Optimization (LPO) Cloud Service

     

Retail Insights Cloud Service

No

No

Yes

IPO Cloud Service

  • IPO Cloud Service-Demand Forecasting/IPO Cloud Service-Lifecycle Allocation and Replenishment

No

Yes

Yes

  • IPO Cloud Service-Inventory Optimization

Yes

Yes

Yes

  • Inventory Planning

No

No

No

Retail Demand Forecasting 19.x

No

Yes

No

Retail Data Store

No

No

No

Subscription Metrics Dashboard

Oracle Retail cloud services each have a metric associated with them that is the basis for how customers pay for the services. The metric used for each cloud service is a bit different, but in all cases it is expected that customers (as well as Oracle Retail) will monitor their usage so as not to exceed their contract limitations. To help support this monitoring, a dashboard that can display the metrics exists in Retail Home for each of your cloud services.

Oracle Retail cloud services can be configured to capture and make available the subscription metrics to the Retail Home Application Dashboard, which allows administrators for retailers to view their usage against their subscription levels and set alerts for when they may be reaching the maximum levels allowed in their current subscription.

Oracle Retail Application Supports Subscription Metrics Usage Notes

Process Orchestration & Monitoring (POM)

Partial

Since POM is not on the price listing, it does not display subscription metrics. But the report can still be used to display the currently installed version of POM and a list of previously installed versions.

Merchandising Foundation Cloud Service 19.x and 23.x and higher

Yes

The Merchandising Foundation report also applies for the other Merchandising cloud services (Pricing, Invoice Matching, Retail Fiscal Management, and Allocation)

Supply Chain Collaboration Cloud Service 25.x and higher Yes  

Supplier Evaluation Cloud Service 23.x and higher

Yes

 

Brand Compliance Management Cloud Service 23.x and higher

Yes

 

Store Inventory Operations Cloud Service 19.x and 23.x and higher

Yes

SIOCS has a scheduled batch that runs once every month to update metric usage information.

Xstore Office Cloud Service 23.x and higher

Yes

Subscription Metrics available in 23.x and higher

Customer Engagement Cloud Service 19.x and 20.x+

Yes

Order Administration Cloud Service 23.x and higher

No

Order Orchestration Cloud Service 23.x and higher

No

 

Assortment and Item Planning 19.x and Assortment Planning 23.x and higher

Yes for 23.x and higher

Subscription Metrics available in 23.x and higher but not 19.x

Merchandise Financial Planning 19.x and 23.x and higher

Yes for 23.x and higher

Subscription Metrics available in 23.x and higher but not 19.x

AI Foundation Cloud Services

Yes

  • AI Foundation Cloud Service

   
  • Assortment and Space Optimization Cloud Service

   
  • Lifecycle Pricing Optimization (LPO) Cloud Service

   

Retail Insights Cloud Service

Yes

N/A

IPO Cloud Service

 
  • IPO Cloud Service-Demand Forecasting/IPO Cloud Service Lifecycle Allocation and Replenishment

Yes

Subscription Metrics available for IPO Cloud Service-Demand Forecasting/IPO Cloud Service Lifecycle Allocation and Replenishment

  • IPO Cloud Service-Inventory Optimization

Yes

 
  • Inventory Planning

No

 

Retail Demand Forecasting 19.x

No

Retail Data Store

Yes

RDS updates OCPU and Storage usage statistics weekly.

Retail Cloud Extensions

Retail Cloud Extensions, delivered by the Oracle Retail Customer Value Creation team, leverage the power and scalability of the Oracle Retail platform to rapidly innovate. These extensions do not have a seeding process to add them to Retail Home automatically. However, tiles can be configured for the extensions following the instructions in the Report Configuration section of the Retail Home Administration Guide.

Visit the Retail Suite Information Center Index, Documentation, and Customer Resources (Doc ID 1331603.2) to view Oracle Retail Cloud Extension documentation.

Retail Reference Model

The Oracle Retail Reference Model (RRM) is a collection of detailed implementation information for our partners and customers available via Oracle Retail Home. It includes business process models, technical models, and a glossary. Retail Home provides access to the latest hosted version of the RRM, which is automatically updated with the latest releases and hotfixes to the RRM as they become available.

Customers preferring a local download can visit My Oracle Support and search for Doc ID 2058843.2 to access the RRM Information Center and Release Index and download the required version.