1 Overview
Retail Applications can integrate with Retail Home in various ways, and some applications integrate with more Retail Home features than others. This chapter gives an overview of the features in which each Retail Application participates. For example, the most basic integration with Retail Home is with the Application Navigator, where the URL for a cloud service is configured in the Retail Home UI. For those applications which integrate with Retail Home in ways beyond the Application Navigator, those integrations are described in application-specific chapters throughout the remainder of this document.
Note:
The following Oracle Retail applications currently only support launching from Retail Home:
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Oracle Retail Order Broker Cloud Service 19.x and 21.x
-
Oracle Retail Order Management System Cloud Service 19.x and 21.x
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Oracle Retail Order Administration Cloud Service 23.x and higher
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Oracle Retail Order Orchestration 23.x and higher
Roles
In Oracle Retail cloud services, roles are used to determine which applications, data, and actions to which the user has access. Retail Home provides users with a screen to request access to new roles, as well as request that roles be removed from their access. See the Oracle Retail Home User Guide for more information.
Application Navigator Setup
The application navigator setup provides basic Retail Home functionality such as adding a link to the application menu for each application and enabling the import of seed data. Seed data is configuration data for Retail Home’s applications and dashboards. It can contain definitions of applications, dashboards, tiles, tile states, reports, and filters. The application navigator also establishes the Retail Home integrations that the cloud service supports, such as favorites, notifications, resource bundle customizations, and seed data. If the application supports seed data, it is imported by accessing the Application Navigator Setup, selecting an application row in the table, and clicking Refresh Seed Data. The table below describes which applications can be added to the Application Navigator Setup screen, the appropriate application code to use, and if the application includes seed data.
For detailed steps on configuring the Application Navigator Setup screen, refer to the Oracle Retail Home Administration Guide.
| Oracle Retail Application | Application Code (case-sensitive) | Includes Seed Data | Seed Data Usage |
|---|---|---|---|
|
Process Orchestration & Monitoring (POM) |
Oam |
Yes |
POM seed data includes sample dashboards and tile configurations for all different POM roles. The application name in the app navigator entry should be “Process Orchestration and Monitoring” to import this data. |
|
Merchandising Foundation Cloud Service (Merchandising) 19.x and 23.x and higher |
Rms |
Yes |
Merchandising seeds a sample dashboard and tile for the Inventory Analyst role. The application name in the app navigator entry should be Merchandising to import this data. |
|
Merchandising Foundation Cloud Service (Sales Audit) 19.x and 23.x and higher |
ReSA |
Yes |
|
|
Allocation Cloud Service 19.x and 23.x and higher |
ALC |
Yes |
|
|
Pricing Cloud Service 19.x and 23.x and higher |
Rpm |
Yes |
|
|
Retail Fiscal Management Cloud Service 23.x and higher |
RFM |
No |
|
| Supply Chain Collaboration Cloud Service 25.x and higher | RSCC | No | |
|
Supplier Evaluation Cloud Service 23.x and higher |
ORSE |
No |
Instead of the seed data configuration used in other services, in 25.x and higher ORSE provides the data that could be used in tiles as REST services. |
|
Brand Compliance Management Cloud Service 23.x and higher |
ORBC |
No |
Instead of the seed data configuration used in other services, in 25.x and higher ORBC provides the data that could be used in tiles as REST services. |
|
Store Inventory Operations Cloud Service 19.x and 23.x and higher |
SIOCS |
Yes |
SIOCS seed data includes dashboard and tiles for one user role. |
|
Xstore Office Cloud Service 23.x and higher |
XOCS |
No |
Instead of the seed data configuration used in other services, XOCS provides the data that could be used in tiles as REST services. |
|
Customer Engagement Cloud Service 19.x and 20.x+ |
ORCE |
No |
ORCE uses a separate mechanism for seeding Retail Home. Please consult the Customer Engagement chapter for more information. |
|
Order Administration Cloud Service 23.x and higher |
omscs |
No |
|
|
Order Orchestration Cloud Service 23.x and higher |
OBCS |
No |
|
|
Assortment and Item Planning 19.x and Assortment Planning 23.x and higher |
APEECS |
No |
Assortment and Item Planning 19.x and Assortment Planning 23.x and higher use a separate mechanism for seeding Retail Home. Please consult the Assortment and Item Planning chapter for more information. |
|
Merchandise Financial Planning 19.x and 23.x and higher |
MFP |
No |
MFP uses a separate mechanism for seeding Retail Home. Consult the Merchandise Financial Planning chapter for more information. |
|
AI Foundation Cloud Services |
No |
||
|
RSP |
||
|
SO |
||
|
PRO PMO |
||
|
Retail Insights Cloud Service |
RI |
Yes |
RI seed data includes sample dashboards and tiles for four different user roles. The application name in the app navigator entry should be Retail Insights to import this data. This now has tiles representing the Retail application pillars, such as Plan, Market, and Allocate. Report templates for linking the tiles to measures in RI are also available for use as starting points for new dashboards. |
|
IPO Cloud Service |
No |
||
|
IPO CS |
||
|
IO |
||
|
RIPO |
||
|
Retail Demand Forecasting 19.x |
RDF |
No |
RDF uses a separate mechanism for seeding Retail Home. Consult the RDF chapter for more information. |
|
Retail Data Store |
No |
Notifications, Favorites, and Resource Bundles
In Retail Home, the notifications, for each cloud service configured with it, are displayed to the user. For users of multiple Oracle Retail services, this will allow them to see their notifications without logging into each solution individually. Similarly, some applications allow tasks to be saved as Favorites, and these favorites can be shared with Retail Home, to be included as main menu options.
Resource bundle customization is a feature that allows a user to modify strings displayed in the user interfaces, both for the primary and secondary languages that the application supports. Only some applications support these features, as described in the table below.
For more information on the Retail Home features, refer to the Oracle Retail Home Administration Guide.
Note:
The default language resource bundle for Oracle Retail Cloud Services is listed as AMERICAN (en), for American English.
| Oracle Retail Application | Supports Favorites | Supports Notifications | Supports Resource Bundles |
|---|---|---|---|
|
Process Orchestration & Monitoring (POM) |
Yes |
Yes |
Yes |
|
Merchandising Foundation Cloud Service (Merchandising) 19.x and 23.x and higher |
Yes |
Yes |
Yes |
|
Merchandising Foundation Cloud Service (Sales Audit) 19.x and 23.x and higher |
Yes |
Yes |
Yes |
|
Allocation Cloud Service 19.x and 23.x and higher |
Yes |
Yes |
Yes |
|
Invoice Matching Cloud Service 19.x and 23.x and higher |
Yes |
Yes |
Yes |
|
Pricing Cloud Service 19.x and 23.x and higher |
Yes |
Yes |
Yes |
|
Retail Fiscal Management 23.x and higher |
Yes |
Yes |
Yes |
| Supply Chain Collaboration Cloud Service 25.x and higher | No | No | No |
|
Supplier Evaluation Cloud Service 23.x and higher |
No |
No |
No |
|
Brand Compliance Management Cloud Service 23.x and higher |
No |
No |
No |
|
Store Inventory Operations Cloud Service 19.x and 23.x and higher Note: SIOCS supports notifications and resource bundles, but not through Retail Home. See the administration guides for these cloud services for more details. |
Yes |
No |
No |
|
Xstore Office Cloud Service 23.x and higher Note: XOCS supports notifications and resource bundles, but not through Retail Home. See the administration guides for these cloud services for more details. |
No |
No |
No |
|
Customer Engagement Cloud Service 19.x and 20.x+ |
Version 20.x+ only |
Version 20.x+ only |
No |
|
Order Administration Cloud Service 23.x and higher |
No |
No |
No |
|
Order Orchestration Cloud Service 23.x and higher |
No |
No |
No |
|
Assortment and Item Planning 19.x and Assortment Planning 23.x and higher |
No |
Yes |
Supported in 23.x and higher, but not in 19.x. |
|
Merchandise Financial Planning 19.x and 23.x and higher |
No |
Yes |
Supported in 23.x and higher, but not in 19.x. |
|
AI Foundation Cloud Services |
Yes |
Yes |
Yes |
|
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|
|||
|
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|
Retail Insights Cloud Service |
No |
No |
Yes |
|
IPO Cloud Service |
|||
|
No |
Yes |
Yes |
|
Yes |
Yes |
Yes |
|
No |
No |
No |
|
Retail Demand Forecasting 19.x |
No |
Yes |
No |
|
Retail Data Store |
No |
No |
No |
Subscription Metrics Dashboard
Oracle Retail cloud services each have a metric associated with them that is the basis for how customers pay for the services. The metric used for each cloud service is a bit different, but in all cases it is expected that customers (as well as Oracle Retail) will monitor their usage so as not to exceed their contract limitations. To help support this monitoring, a dashboard that can display the metrics exists in Retail Home for each of your cloud services.
Oracle Retail cloud services can be configured to capture and make available the subscription metrics to the Retail Home Application Dashboard, which allows administrators for retailers to view their usage against their subscription levels and set alerts for when they may be reaching the maximum levels allowed in their current subscription.
| Oracle Retail Application | Supports Subscription Metrics | Usage Notes |
|---|---|---|
|
Process Orchestration & Monitoring (POM) |
Partial |
Since POM is not on the price listing, it does not display subscription metrics. But the report can still be used to display the currently installed version of POM and a list of previously installed versions. |
|
Merchandising Foundation Cloud Service 19.x and 23.x and higher |
Yes |
The Merchandising Foundation report also applies for the other Merchandising cloud services (Pricing, Invoice Matching, Retail Fiscal Management, and Allocation) |
| Supply Chain Collaboration Cloud Service 25.x and higher | Yes | |
|
Supplier Evaluation Cloud Service 23.x and higher |
Yes |
|
|
Brand Compliance Management Cloud Service 23.x and higher |
Yes |
|
|
Store Inventory Operations Cloud Service 19.x and 23.x and higher |
Yes |
SIOCS has a scheduled batch that runs once every month to update metric usage information. |
|
Xstore Office Cloud Service 23.x and higher |
Yes |
Subscription Metrics available in 23.x and higher |
|
Customer Engagement Cloud Service 19.x and 20.x+ |
Yes |
|
|
Order Administration Cloud Service 23.x and higher |
No |
|
|
Order Orchestration Cloud Service 23.x and higher |
No |
|
|
Assortment and Item Planning 19.x and Assortment Planning 23.x and higher |
Yes for 23.x and higher |
Subscription Metrics available in 23.x and higher but not 19.x |
|
Merchandise Financial Planning 19.x and 23.x and higher |
Yes for 23.x and higher |
Subscription Metrics available in 23.x and higher but not 19.x |
|
AI Foundation Cloud Services |
Yes |
|
|
||
|
||
|
||
|
Retail Insights Cloud Service |
Yes |
N/A |
|
IPO Cloud Service |
||
|
Yes |
Subscription Metrics available for IPO Cloud Service-Demand Forecasting/IPO Cloud Service Lifecycle Allocation and Replenishment |
|
Yes |
|
|
No |
|
|
Retail Demand Forecasting 19.x |
No |
|
|
Retail Data Store |
Yes |
RDS updates OCPU and Storage usage statistics weekly. |
Retail Cloud Extensions
Retail Cloud Extensions, delivered by the Oracle Retail Customer Value Creation team, leverage the power and scalability of the Oracle Retail platform to rapidly innovate. These extensions do not have a seeding process to add them to Retail Home automatically. However, tiles can be configured for the extensions following the instructions in the Report Configuration section of the Retail Home Administration Guide.
Visit the Retail Suite Information Center Index, Documentation, and Customer Resources (Doc ID 1331603.2) to view Oracle Retail Cloud Extension documentation.
Retail Reference Model
The Oracle Retail Reference Model (RRM) is a collection of detailed implementation information for our partners and customers available via Oracle Retail Home. It includes business process models, technical models, and a glossary. Retail Home provides access to the latest hosted version of the RRM, which is automatically updated with the latest releases and hotfixes to the RRM as they become available.
Customers preferring a local download can visit My Oracle Support and search for Doc ID 2058843.2 to access the RRM Information Center and Release Index and download the required version.