Sample Conversation: Exception Management

User: "I want to see the locations that do not meet the approval criteria."

Bot: "Okay. It seems as if you are interested in finding exceptions. First, which department are you interested in?"

User: "Womens Activewear."

Bot: "What metric are you looking for: Revenue Improvement, Margin Improvement, Sellthrough Improvement, or Sellthrough?"

User: "Sellthrough."

Bot: "Please specify the threshold (for example, 15%) for identifying the poorly performing locations."

User: "10%."

Bot: "The location for Department Womens Activewear with Sellthrough below 10% is Company."

Bot: "Would you like to see the run summary for this Department and the location?"

User: "Yes."

Bot: "The metrics for run Copy_Of_test are: Revenue is 2756451.736, Change in revenue is

-1.49%, Gross Margin is 1868901.003, Change in gross Margin is -3% , Sell through is 0.6861, Change in sell through is 1.28%."

Bot: "Would you like to approve the run - Yes/No?"

Depending on what the user answers here, the flow will be different. If the user says "Yes," then the user is taken to the Approval Use Case. If the user says "No," then the user is taken to Recalculate Use Case.