Activate Your Service into a Cloud Account

You will receive an activation e-mail from Oracle in the initial stages of provisioning - often immediately after your subscription order is booked. You will need to activate your cloud service into a cloud account to begin the provisioning activities for your Oracle Retail service(s). Promptly complete the activations steps to better enable on-time environment delivery.

On activation of your cloud account you have access to Oracle Cloud Infrastructure Console and the Identity and Access Management (OCI IAM), and your default Identity Domain will be created. An identity domain is a container for managing users and roles, federating and provisioning of users, securing application integration through Oracle Single Sign-On (SSO) configuration, and OAuth administration. It represents a user population in Oracle Cloud Infrastructure and its associated configurations and security settings (such as MFA).

Your default identity domain with be of the Oracle Apps type. Each identity domain type is associated with a different set of features and object limits.

Oracle Retail Best Practice for Tenancy, Applications, and Identity Domains

Oracle Retail recommends that all retail applications use the same OCI IAM Domain. All retail application environments must reside within the same OCI IAM domain for Single Sign-On (SSO) to function across production and non-production environments.

If the customer requires separating the identity management for production and non-production environments, the tenancies, domains, and application environments must be organized such that all production (prod) applications are in the same identity domain and all non-production (stage, dev, and so on) applications are in the same identity domain.

For Oracle Retail enterprise integration, the server-to-server security credentials required to flow among the Oracle Retail Applications (for example, Merchandise Foundation Cloud Service to Planning), the applications must reside in the same tenancy.

Note:

Activation of your cloud service into a cloud account does NOT impact billing or the subscription service period - those details are connected to the subsequent environment delivery of the Merchandising cloud services.

Activating into a New Oracle Cloud Account

To start the setup, you'll click the Activate link provided in the e-mail received^Foot 1. Then the following steps are required:

1. Provide the desired name for the Oracle Cloud Account

   A best practice is to use a name which will encompass the scope of services to be managed in the account, such as a combination of your company name and "retail". For example, mystoresretail. After activation, you can adjust the displayed name for the cloud account.

2. Provide your e-mail address as the customer administrator who receives the activation e-mail.

   The e-mail address must match the initial e-mail. If you would like a different contact to be used as the administrator, this can be managed after activation in coordination with your CSM.

3. The activation success message will display, and you will receive a new welcome e-mail with access credentials.

Activating into an Existing Oracle Cloud Account

Activate your Retail cloud service within the Account Management section of your existing Oracle Cloud Account.

1. Log in to your existing Oracle Cloud Account.

   Clicking the Activate link brings you to the login page.

2. Within the Dashboard, click on the Account Management menu and then select the Activate tab.

   Available services to activate will be listed; you may need to select Show: Pending Activations.

3. Click the Cloud Service Account Setup button to complete setup.

If you have any issues with the above, see the Frequently Asked Questions chapter.

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Footnote Legend

Footnote 1:

An Oracle Cloud Account is not the same as your My Oracle Support account. The Oracle Cloud Account exists within the OCI console and includes your identity domain(s) for managing user access and security.