Preface

Oracle Retail Order Orchestration Cloud Service includes the following modules:

• Routing Engine: Distributed order broker that determines inventory availability across the enterprise, and uses advanced business rules to select locations that can fulfill orders.

• Supplier Direct Fulfillment: Web‐based vendor portal enabling vendors to share purchase orders and shipping information to simplify drop shipment.

• Store Connect: Web portal that enables store associates to process and fulfill omni‐channel orders.

Overview

This guide describes the screen a vendor uses to work with purchase orders assigned for fulfillment.

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Audience

This document is intended for vendors who use the Vendor Portal provided by Oracle Retail Order Orchestration Cloud Service.

Documentation Accessibility

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Customer Support

To contact Oracle Customer Support, access My Oracle Support at the following URL:

https://support.oracle.com

When contacting Customer Support, please provide the following:

• Product version and program/module name

• Functional and technical description of the problem (include business impact)

• Detailed step-by-step instructions to re-create

• Exact error message received

• Screen shots of each step you take

Oracle Help Center (docs.oracle.com)

Oracle Retail product documentation is available on the Oracle Help Center at https://docs.oracle.com/en/industries/retail/index.html.

Comments and Suggestions

Please give us feedback about Oracle Retail Help and Guides. You can send an e-mail to: [e-mail].

Oracle Retail Cloud Services and Business Agility

Oracle Retail Order Orchestration Cloud Service is hosted in the Oracle Cloud with the security features inherent to Oracle technology and a robust data center classification, providing significant uptime. The Oracle Cloud team is responsible for installing, monitoring, patching, and upgrading retail software.

Included in the service is continuous technical support, access to software feature enhancements, hardware upgrades, and disaster recovery. The Cloud Service model helps to free customer IT resources from the need to perform these tasks, giving retailers greater business agility to respond to changing technologies and to perform more value-added tasks focused on business processes and innovation.

Oracle Retail Software Cloud Service is acquired exclusively through a subscription service (SaaS) model. This shifts funding from a capital investment in software to an operational expense. Subscription-based pricing for retail applications offers flexibility and cost effectiveness.