Workflow Management
Topics in this part: The following topics describe the functions available for workflow management.
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Workflow Management Overview and Setup provides an overview on workflow management and required setup.
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Working with Tickler User Groups (WTUG) explains how to create and work with tickler user groups.
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Working with Tickler Category (WTCT) explains how to create and work with tickler categories.
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Working with Tickler Resolution Reasons (WTRR) explains how to create and work with tickler resolution reasons.
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Working with Tickler Events (WTEV) explains how to define tickler event settings at the event level and event rule level and create, change, delete, and define procedures for event rules.
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Working with Tickler Users/User Groups (WTIC) allows workflow users to review and work with ticklers in the user’s or user group’s tickler work queue.
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Workflow Management (WWFM) allows workflow supervisors to review and work with ticklers in a tickler work queue.
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Purging Ticklers (MPTK) allows you to purge resolved ticklers by date range.