Order Orchestration Status Summary Table

The following table summarizes the status codes displayed at the screens in the Working with Order Broker (WOBR) menu option.

OACS status	OOCS status	Order types	Description
A (Accepted)	Accepted or Picked	brokered backorder (delivery or ship-for-pickup) or store pickup	The location assigned to fulfill the order has accepted it, or has accepted the order and is preparing it for shipment or pickup.
C (Closed)	N/A	brokered backorder (delivery or ship-for-pickup)	You canceled the request when its status was R (Ready), before it was submitted to Order Orchestration.
E (Error)	N/A	Any order type	Order Orchestration has returned an error response. See Troubleshooting the Order Orchestration Integration for information on some possible errors. A record might also be in Error status if another system submitted a status update request to Order Orchestration to cancel the order line.
F (Picking)	New_Order or Picked	retail pickup, delivery, or ship-for-pickup (pick gen/drop ship)	The pick slip has been printed.
G (Resend Fulfilled)	N/A	delivery	The Order Status Update request message to change the status in Order Orchestration to fulfilled did not generate a response message from Order Orchestration, possibly because message authentication failed or communication is down. In this case, the BROKER_ORD job re-sends the Order Status Update request the next time it runs.
H (Resend Intransit)	N/A	ship-for-pickup	The Order Status Update request message to change the status in Order Orchestration to intransit did not generate a response message from Order Orchestration, possibly because message authentication failed or communication is down. In this case, the BROKER_ORD job re-sends the Order Status Update request the next time it runs.
I (In Process)	Accepted	retail pickup or delivery	The order was received from Order Orchestration and created without error.
J (Rejected)	unknown (order reassigned to new fulfilling location)	retail pickup or delivery	The order was sold out after creation in Order Administration.
K (Acknowledged)	New_Order	brokered backorder (delivery or ship-for-pickup) or store pickup	Order Orchestration has received the order request, assigned a request ID, selected a fulfilling location (brokered backorder), and created the order in its database.
L (Partial Fulfill)	Partially Fulfilled	retail pickup, ship-for-pickup, or store pickup	The customer has picked up one or more items on the order, but not the complete order.
N (New)	Polled	retail pickup or delivery	The order was received from Order Orchestration but is in error.
O (Posted)	Posted	brokered backorder, store pickup, or ship-for-pickup	Order Orchestration has submitted the order or order line for enterprise fulfillment. See Enterprise Order Integration (Future Receipts and Active PO/Pre-Order Processing) for background.
P (Polled)	Polled	Any order type	Brokered backorder (delivery or ship-for-pickup) or store pickup: The assigned fulfilling location has polled Order Orchestration for new orders and been notified of this order. Retail pickup or delivery order: Order Administration created the order in held status.
R (Ready)	N/A	brokered backorder (delivery or ship-for-pickup), store pickup	Brokered backorder: The request is ready to be sent to Order Orchestration, but the BROKER_ORD process has not yet generated the request message. Store pickup: Order Administration attempted to send the order to Order Orchestration, but Order Orchestration has not responded. In this case, Order Administration retains the order information in the Store Pickup tables until communication with Order Orchestration resumes.
S (Received by Store)	Received	brokered backorder (ship-for-pickup), retail pickup or ship-for-pickup	The order has been received by the store location but not yet picked up by the customer. NOTE: This status is not displayed for ship-for-pickup or retail pickup orders that are actually in this status in Order Orchestration after Order Administration has submitted a status update message to Order Orchestration indicating that the merchandise is in transit to the pickup location; instead, the displayed status is X (Completed).
T (In Transit)	Intransit	brokered backorder (ship-for-pickup), retail pickup or ship-for-pickup	Ship-for-pickup: The location fulfilling the order has shipped the merchandise to the store for pickup. NOTE his status is displayed for ship-for-pickup if Use OROB for Ship for Pickup Fulfillment Assignment (M34) is set to ALWAYS; however, it is not displayed for retail pickup orders, or for ship-for-pickup orders if Use OROB for Ship for Pickup Fulfillment Assignment is set to NEVER, if the orders are actually in this status in Order Orchestration after Order Administration has submitted a status update message to Order Orchestration indicating that the merchandise is in transit to the pickup location; instead, the displayed status is X (Completed).
U (Unfulfillable)	N/A (brokered backorder) or Rejected (store pickup)	brokered backorder (delivery or ship-for-pickup) or store pickup	Brokered backorder: Order Orchestration has not found a location able to fulfill the order based on the rules set up in Order Orchestration. When it receives a response indicating that Order Orchestration cannot fulfill the order, Order Administration returns the order line to standard backorder or soldout processing. Store pickup: the assigned store location has rejected the order.
V (In Transit Polled)	Intransit Polled	brokered backorder (ship-for-pickup), retail pickup or ship-for-pickup (pick gen/drop ship)	The pickup location for a ship-for-pickup order line: has received the order line in the intransit response message, if the system is not flagged to Require Status Update; or has sent a status update request changing the status to intransit polled. Only the pickup location for a ship-for-pickup order can update the status to intransit polled. This status applies only to ship-for-pickup orders. NOTE: This Status is not displayed for ship-for-pickup or retail pickup orders that are actually in this status in Order Orchestration after Order Administration has submitted a status update message to Order Orchestration indicating that the merchandise is in transit to the pickup location; instead, the displayed status is X (Completed).
W (Waiting)	unknown	brokered backorder (delivery or ship-for-pickup)	The order request message has been sent to Order Orchestration, but Order Administration has not yet received a response.
X (Completed)	Fulfilled	all order types	Brokered backorder (delivery or ship-for-pickup): The fulfilling location assigned by Order Orchestration has shipped the item to the customer or the customer has picked up the entire order from the store. When Order Administration receives a status update indicating that the order line has been shipped, it bills the order line and saves the ship via and tracking number, if indicated in the response message, to the Order Transaction History table. Delivery: You have confirmed shipment of the order to the customer. Retail pickup, ship-for-pickup (pick gen), or store pickup: The customer has picked up the entire order. NOTE: This status is also displayed for retail pickup orders, and ship-for-pickup orders if Use OROB for Ship for Pickup Fulfillment Assignment (M34) is set to NEVER, after Order Administration has submitted a status update message to Order Orchestration indicating that the merchandise is in transit to the pickup location, even if the customer has not yet picked up the order.
Y (Pending Cancel)	unknown	brokered backorder (delivery or ship-for-pickup), store pickup, retail pickup, delivery, or special ship-for-pickup	Brokered backorder: You have canceled the order line (including the Order Orchestration request), or you have canceled just the Order Orchestration request at the Work with the Order Orchestration Screen, but you have not yet received a confirmation of the cancellation from Order Orchestration. Store pickup: You have canceled the order, but you have not yet received a confirmation of the cancellation from Order Orchestration. Retail pickup, delivery, or special ship-for-pickup: You have voided the pick slip through the generic pick in API and the Cancel Reason (Pick In) (L86) system control value specifies a cancel reason, or a backorder cancellation reason code is specified in the CWPickIn XML Message, but you have not yet received a confirmation of the cancellation from Order Orchestration. For more information see the Order Administration Web Services Guide on My Oracle Support (ID 2953017.1).
Z (Canceled)	Canceled	brokered backorder (delivery or ship-for-pickup), store pickup, special ship-for-pickup, or retail pickup	You have requested that the Order Orchestration order be canceled, and Order Orchestration has confirmed the cancellation. If the order line itself is not canceled, it returns to regular backorder processing. Note: If a status inquiry list response from Order Orchestration indicates that a brokered backorder line is canceled, the original Order Administration order line is put in error status; as a result, the canceled order line is either reserved, backordered, or sold out in Order Administration. If there is a fulfilling (bounceback) order that was created in Order Administration, it is put in Held status, with an order transaction history note of Order held - line[s] canceled in Order B.