WF (Remote Workflow) Event Processing

The system creates a tickler for the WF tickler event when a CWWorkflow XML message is received into Order Administration from an outside source.

When is the WF event evaluated? The system evaluates the WF event when the Workflow Processing integration layer job receives the CWWorkflow XML message into Order Administration.

CWMessageIn web service: You can use the CWMessageIn Web Service to route CWWorkFlow messages. In this situation, the target for each inbound message must match the Inbound program name for the integration layer process queue, as specified at the Integration Layer Process Queue Screen.

For more information see the Order Administration Web Services Guide on My Oracle Support (ID 2953017.1).

Web service authentication: Use the Working with Web Service Authentication (WWSA) menu option to define a valid user for basic web service authentication, or client ID if using OAuth. You must also create a corresponding user profile in Oracle Identity Cloud Service and assign the user to the corresponding web service role defined for the Order Management application.

Allowing multiple ticklers for the WF event: The Allow multiple ticklers setting does not apply to the WF tickler event.

WF Event Rule Criteria

You can define the following criterion for a WF event rule. 

Criterion	Event rule set up
The source of the workflow XML message received matches the message source defined for the event rule.	Enter a message source code in the Message source field. Note:  The source from the CWWorkflow XML message must match the Message source for the WF event rule.

Resolving WF Ticklers

A WF tickler is resolved when you select Resolve for a tickler at the Work with Tickler Screen (user/group view) or Workflow Management Screen.