Personalization

Personalization refers to any type of item personalization, such as monogramming, alterations, engraving, etc. You can also use a personalization code to automatically add a handling charge to an order when the customer orders a specific item, even if there are no actual handling instructions.

Use the Establishing Custom Special Handling Formats (WSHF) screen to define the contents of the personalization handling screen that displays in Order Entry. Custom personalization differs from standard personalization in that you can define required fields, offer additional features with a special charge, and specify valid values for input fields that the system will validate in Order Entry.