Working with Return Authorizations (WRTA)

Note:

The dates displayed in the Working with Return Authorizations (WRTA) process are displayed in the date/time of the company time zone at the time the record was created.

For information on: See:

The stages of creating, receiving, and issuing credit for merchandise returns; background

Introducing Return Authorizations (WRTA)

Selecting orders for return authorization and different scanning and selection options

Selecting Orders for Return (WRTA)

Standard return authorization processing through Work with Return Authorizations

Working with Return Authorizations: Standard Process

Streamlined return authorization processing through Work with Return Authorizations

Working with Return Authorizations: Streamlined Process