Reset Authorizations (RSAA)
Purpose: Use this menu option to reset records in the Credit Card Authorization Transaction table (CCAT00) from a *SENT status to a *RDY status so that they can be resent to the authorization service.
This menu option is useful as a recovery program if an error occurs when transmitting an Authorization to the service bureau or if you responded to an error with a C (to cancel the transmission) and there are stranded records in the Credit Card Authorization Transaction table.
Once the records are reset to a *RDY status, you can use the Reprocess Authorizations Screen (RPAA) to resend all records in the Credit Card Authorization Transaction table that have not been sent and process the authorizations.
Reset Transmission Status Screen
Use this screen to select the authorization service whose records in a *SENT status in the Credit Card Authorization Transaction table you wish to reset to a *RDY status.
To reset the transmission status:
# | Step |
---|---|
1. |
Confirm with the service bureau whether the authorization transmission was received.
|
2. |
At the Reset Transmission Status screen, enter a valid authorization service in the Select authorization service field. |
3. |
Select OK. The system:
|
4. |
Use the Transmit/Receive/Process Authorizations option in Reprocess Authorizations Screen (RPAA) to resend all records in the Credit Card Authorization Transaction table that have not been sent or received and process the authorizations. |
Field | Description |
---|---|
Select authorization service |
Select the authorization service whose records in a *SENT status in the Credit Card Authorization Transaction table you wish to reset to a *RDY status. Required. |