Secure Deployment

Secure deployment refers to the security of the infrastructure used to deploy the SaaS application. Key issues in secure deployment include Physical Safeguards, Network Security, Infrastructure Security and Data Security.

Physical Safeguards

Oracle Retail SaaS applications are deployed in Oracle Cloud Infrastructure datacenters. Access to Oracle Cloud data centers requires special authorization that is monitored and audited. The premises are monitored by CCTV, with entrances protected by physical barriers and security guards. Governance controls are in place to minimize the resources that are able to access systems. Physical security safeguards are further detailed in Oracle's Cloud Hosting and Delivery Policies.

http://www.oracle.com/us/corporate/contracts/ocloud-hosting-delivery-policies-3089853.pdf

Network Security

The Oracle Cloud network is isolated from the Oracle Corporate Network. Customer instances are separated down to the VLAN level.

Infrastructure Security

The security of the underlying infrastructure used to deploy Oracle Retail SaaS is regularly hardened. Critical patch updates are applied on a regular schedule. Oracle maintains a running list of critical patch updates and security alerts. Per Oracle's Cloud Hosting and Delivery Policies, these updates are applied to all Oracle SaaS systems.

https://www.oracle.com/technetwork/topics/security/alerts-086861.html

Before Oracle Retail deploys code to SaaS, Oracle's Global Information Security team performs penetration testing on the cloud service. This penetration testing and remediation prevents software or infrastructure issues in production systems.

https://www.oracle.com/corporate/security-practices/assurance/development/ethical-hacking.html

Data Security

Oracle Retail uses a number of strategies and policies to ensure the Retailer's data is fully secured.

  • Data Design - Oracle Retail applications avoid storing personal data. Where PII data exists in a system, Data Minimization, Right to Access and Right to Forget services exist to support data privacy standards.

  • Storage - Oracle Retail applications use encrypted tablespaces to store sensitive data.

  • Transit - All data is encrypted in transit, Retail SaaS uses TLS for secure transport of data, as documented in Oracle's Cloud Hosting and Delivery policy.

    https://www.oracle.com/assets/ocloud-hosting-delivery-policies-3089853.pdf