1 Introduction
Infusing environmental and ethical measurements into the merchandising procurement process is fundamental to ensuring buyers have up-to-date insight and controls to execute effective, sustainable, and responsible sourcing decisions. Industry performance suggests that when appropriate supply chain Environmental, Social, and Governance (ESG) standards are adopted, measured, and used as sourcing parameters, brands have improved their overall sustainability footprint by reducing supply chain complexity, adopting local sourcing models, and collaborating with their suppliers on eco-initiatives.
Oracle Retail Supplier Evaluation augments the Oracle Retail Merchandising procurement process, enabling buyers to collaboratively work with each supplier in their supply chain to assess against all ethical, environmental, quality, facility, and performance targets and criteria.
Note:
When preparing to implement Supplier Evaluation Cloud Service, system configuration tasks must be taken into account. For more information, see the Post Release Tasks chapter in the Oracle Retail Supplier Evaluation Cloud Service Administration Guide.
Key Features
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Create role-based workspace and notifications.
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Collaborate with suppliers and facilities.
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Upload facility certifications.
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Schedule, complete, and score facility assessments.
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Define, schedule, and conduct on-site facility audits and visits.
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Publish policies, standards, and processes guidelines into a centralized environment.
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Track adoption of new policies, standards, and regulations.
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Generate overall performance scores for each supplier facility.
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Design and execute critical stage-gate processes, to workflow necessary tasks for completion.
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Create ad-hoc questionnaire alerts, to ensure and measure adoption.
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Create insights using the Supplier evaluation dashboard, with drill-down performance charts.
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Use operational KPIs and contextual BI.
Functional Overview
Register
The workspace environment enables retailers to invite their suppliers to register their corporate and facility details, enroll users and contacts across all locations, and collaborate on compliance and ESG improvement programs.
Certifications
Users are given the ability to register and upload certified evidence, validation, and conformance showing that the facilities meet the industry standards, specific declaration, and/or the criteria set by the certification body.
Assessments
The solution enables users to create or utilize pre-defined assessments to measure a supplier and their supply chain against different standards. Each assessment can be configured and scored according to the standard, policy, or retailer-defined needs. Suppliers are invited to complete each assessment as a part of the retailer's registration, re-evaluation, or new policy workflow process. Each assessment is scored independently, enabling standard evaluation, and contributing to an overall performance score.
Audits
Audits provides the ability to define, schedule, and conduct on-site facility audits and visits, collaborate on non-conformances, monitor and workflow corrective actions, and determine an overall conformance score. Options include uploading third-party industry audit reports, capturing and monitoring non-conformance, and utilizing full checklist capabilities.
Governance
Policies, standards, training material, processes, guidelines, and regulations can be published into a centralized environment defined for both internal users and external suppliers. Each document can be tracked for readership and acceptance, ensuring due diligence and governance.
Change
The adoption of new policies, standards, and regulations can be communicated and tracked. The solution includes the capability to publish questionnaires or alerts to ensure and measure adoption and understanding. The workspace includes news and urgent action notifications to visibly inform all applicable users of changes, expectations, and activities.