Reviewing Readership

Announcements that have been set to log readership record details of when users view the announcement or click the button to confirm they have read it. The logging details are available for viewing by News Administrator users only, within a Review Readership page.

To view the readership log details of an announcement as a News Administrator user, click the row in the Announcements list view to select the announcement, and then select the Review Readership option in the Actions menu.

Figure 4-7 Review Readership Page

The Review Readership page opens as a slide-out pane. It contains two tables, listing the users who have read and/or confirmed they have read the announcement.

The Internal Users table lists retailer/portal owner users who were targeted using the User Roles selection. The External Users table lists supplier users who were targeted using the Contact Roles selection.

Date Last Viewed shows when the user most recently opened the article to view it. Date Confirmed Read shows when the user confirmed that they had read the announcement.

Use the file icons to download the contents of the table in CSV, Excel, or XML format files respectively, or use the corresponding options in the Actions menu.

Click Close to close the Review Readership page and return to the Announcements page.

Note:

If readership logging is enabled and subsequently disabled, the readership log data that has already been recorded for the Announcement is retained; it is not cleared.