Cancel a Pre-sale

To cancel a pre-sale:

1. Open a Pre-Sale.

2. Click Cancel Pre-Sale.

3. If necessary, click Yes to confirm that the pre-sale should be cancelled.

4. Indicate whether the customer is present:

   • Click Yes if the customer is present.

     A refund for the pre-sale is applied to the transaction. Xstore Point of Service returns to the sale screen.

   • Click No if the customer is not present. Xstore Point of Service returns to the pre-sale screen and the pre-sale is not cancelled.