Cancel a Transaction

To cancel a transaction:

1. At any point in a transaction, press Esc until you return to the initial sale screen.

2. Cancel the sale:

   • Click Cancel Sale.

   • Press Esc.

   If there are items in the sale, Xstore Point of Service prompts whether to cancel the sale.

   Figure 9-17 Cancel Sale

   
   

   

   
   

3. Click Yes.

4. If necessary, select the reason for cancelling the sale:

   • Click the reason.

   • Use the up and down arrows to highlight the reason then press the Spacebar.

5. Click OK.

   The transaction is cancelled.