Table of Contents Table of Contents Title and Copyright Information Send Us Your Comments Preface Audience Documentation Accessibility Related Documents Customer Support Review Patch Documentation Improved Process for Oracle Retail Documentation Corrections Oracle Retail Documentation at the Oracle Help Center Conventions 1 About Shipping, Receiving, and Inventory How this Guide is Organized 2 Receiving Accessing the Back Office Receiving Document Receiving Cartons and Items Carton-Level and Item-Level Receiving Options To Change the Quantity of an Item To Void an Item To Find an Item in the Carton List To View Exceptions To Add a Comment To Receive a Carton in Total Creating a New Receiving Document Adding a New Carton to a Receiving Document Receiving Exception Report Running the Receiving Exception Report 3 Inventory Replenishment Accessing the Back Office Inventory Replenishment Document Searching for a Replenishment Document Inventory Replenishment Order Status Definitions Adding Items to an Inventory Replenishment Order Inventory Replenishment Options Print Options Force Close Submit an Order Add or Edit Header Comments Delete Header Comments Add Non-Merchandise Change an Item To Change Item Quantities Item Lookup To Add/Edit Item Comments To Delete an Item Comment To Void an Item Creating a New Inventory Replenishment Order Inventory Replenishment Reports Running the Replenishment Product Request Report Running the Open Product Requests Report 4 Shipping Accessing the Back Office Shipping Document Searching for a Shipping Document Creating a New Shipping Document Shipping the Items Print Shipping Label Shipping Maintenance Options To View Exceptions To Change Item Quantity Voiding an Item To Look Up an Item from Shipping Maintenance To Edit Shipping Document Information To Add Comments to the Shipping Document Shipping Exception Report Running the Shipping Exception Report Shipping Manifest Report Running the Shipping Manifest Report 5 Physical Inventory Counting Inventory Counting Steps - Overview Inventory Count Documents Finding an Existing Inventory Count Document Creating a New Inventory Count Document Cycle Count Type Setup Supply Count Type Setup Physical Count Type Setup Cycle Count Process Supply Count Process Physical Count Process Automatic Variance Processing How the Variance is Calculated in Automatic Variance Processing Automatic Variance Processing Examples: Manual Variance Processing Variance Report Store Layout Maintenance Inventory Adjustment Inventory Count Technical Limitations 6 Location Based Inventory Item Movement Locations and Buckets Location Based Inventory Menu Inventory Location Maintenance Define a New Inventory Location Movement Pending Reconciliation Item Transfer