1. Classic User Guide
  2. Introduction to Oracle Retail Xstore POS

1 Introduction to Oracle Retail Xstore POS

The Oracle Retail Xstore Suite has always offered a highly flexible deployment model that includes Xstore Classic, Desktop, Thin Client, Tablet, and Handheld options at the store. Oracle Retail Xstore Point of Service is a point-of-sale application that provides he capabilities to carry out day-to-day transactions and conduct daily store activities. Tasks such as scanning items, applying price adjustments, tendering, and printing receipts as well as processing returns, and web orders can be performed. Store operations including opening the store, managing registers and tills, and closing the store can be handled through Oracle Retail Xstore Point of Service (POS).

A list of Xstore POS supported devices and operating systems can be found in the Oracle Retail Xstore Suite Implementation and Security Guide.

About This Guide

The Oracle® Retail Xstore Point of Service Classic User Guide describes how to perform the POS functions available in Xstore Classic.

Desktop users should refer to the Oracle Retail Xstore Point of Service User Guide for operating instructions on the Desktop UI.

Note:

Xstore Classic will no longer have any investment in it from release version 23.0 although Oracle will continue to support bugs under the Lifetime Support Policy.

The operating guide for the classic desktop version is broadly separated into two halves: the first half can be found in this guide covering the functions of the point of service such as sale transactions, item and transaction modifiers, such as discounts and price overrides, multiple tender types, item lookup, gift card sales, and inquiry and serialized item support.

The second part of the operating guide covering the point of service maintenance functions can be found in the Oracle Retail Xstore Point of Service Classic Manager’s Guide. These functions are usually performed outside of a sale. Store employees can perform non-customer facing activities within the store such as start and end day, banking, employee role and security maintenance, time and attendance maintenance along with analytical reporting.

Where to Look for Additional Help

A variety of guides provide you with complete information about the Xstore Point of Service system.

  • The Oracle Retail Xstore Point of Service Classic Manager’s Guide provides detailed information for the back office functions for Xstore Classic.

  • The Oracle Retail Xstore Point of Service Classic Shipping, Receiving, & Inventory Guide provides step-by-step instructions for shipping and receiving functions, as well as the procedures required for counting and managing inventory through Xstore Classic.

  • The Oracle Retail Xstore Point of Service Reports Guide contains a description of each report, step-by-step instructions on how to run each report, an explanation of the criteria selection options, and a report sample.

  • The Oracle Retail Xstore Point of Service User Guide describes how to perform the functions available on Desktop, Thin Client, Tablet, and Handheld devices.

  • A list of Xstore POS supported devices and operating systems can be found in the Oracle Retail Xstore Suite Implementation and Security Guide.