12 Operational Monitoring

To assist system operators and implementers to view operational issue, following tools can assist users with job monitoring activities.

View Operational Issues through EICS Admin UI

To view EICS application operational issues, EICS provides an Operational Issues Admin UI. For details, see Oracle® Retail Enterprise Inventory Cloud Service Administration Guide.

EICS DB Data Viewer User

In addition to data sources users, EICS database installation also creates a DB data viewer user.

This user has read permissions to all tables/synonyms owned by EICS master schema. This DB data viewer user can be used by system implementer or system operator to perform necessary job monitoring activities. This user has the following database roles assigned to it:

• sim_business_viewer

• sim_admin_viewer

• sim_mps_viewer

• sim_security_viewer

• sim_rib_viewer