3 Known Issue

Known Issue Requiring Customer Action

SIOCS Integration with External Service Credential Administration

Due to a known issue with the user-fed credentials, customers are advised to review and ensure external service integration user-fed credentials are intact after the version update has completed on the non-production and production environments. Follow the steps below to verify and update the user-fed credentials if they become invalid after the version update.

  1. Log on to the SIOCS web client.

  2. Select Task Menu > Admin > Technical Maintenance > Credential Administration.

  3. Verify and update any external service integration user credentials.