Configuration Options

For each element listed in the table, indicate the desired configuration in the Input Value column. If you do not provide an input for optional configurations, the default will be used.

Table 3-7 Configuration Options for SMS Channel Communications

Configuration Option	Input Value
SMS Short Code. Provide the short code that should appear as the sender ID when a customer is contacted as part of the Behavioral Demand Response Program. Example: 96744	Required.
Utility Name. Indicate the utility name that should be used when contacting customers via SMS. Be sure to provide the name exactly as it should appear in the text message. Example: "CLIENTNAME: Today, 7/1 is an Energy Savings Day. From 2pm-6pm, join your community to help save energy. Text STOP to opt out."	Required.
Utility Phone Number. Note: Applicable only to clients with Press 6 to Enroll. Configuration Options Provide your customer service contact number. Example: "Thank you for confirming your subscription to CLIENTNAME text alerts. Msg&Data rates may apply. 4msg/month. For help call XXX-XXX-XXXX."	Required.

Configuration Option

Input Value

SMS Short Code.

Provide the short code that should appear as the sender ID when a customer is contacted as part of the Behavioral Demand Response Program.

Example: 96744

Required.

Utility Name.

Indicate the utility name that should be used when contacting customers via SMS. Be sure to provide the name exactly as it should appear in the text message.

Example: "CLIENTNAME: Today, 7/1 is an Energy Savings Day. From 2pm-6pm, join your community to help save energy. Text STOP to opt out."

Required.

Utility Phone Number.

Note:

Applicable only to clients with Press 6 to Enroll. Configuration Options Provide your customer service contact number. Example: "Thank you for confirming your subscription to CLIENTNAME text alerts. Msg&Data rates may apply. 4msg/month. For help call XXX-XXX-XXXX."

Required.