Tips

The email tips module provides actionable steps for customers to take in order to save energy during a peak event. The tips focus peak shifting and include actions such as adjusting one's thermostat or delaying the use of large appliances until the peak event is over.

Requirements and Limitations

Same as listed in the Behavioral Demand Response Requirements and Limitations.

User Experience

Through the Tips module, customers get energy-efficiency suggestions, as well as a button to more actionable steps to help them save energy during peak days.

The following image is an example of tips for the hot-weather season:

User Experience Variations

Typically, the pre-event email contains three tips that customers can implement during the upcoming peak even, and the post-event email displays a single tip that may have the biggest effect on a customer's energy use during the next peak event.