12 Data Conversion and Migration Scenarios
This chapter outlines the ways in which specific types of data are migrated/converted in a number of specific application configurations.
The following abbreviations are used in the scenarios described in this chapter.
| Abbreviation | Description |
|---|---|
| C2MO | Customer Cloud Service including Customer Care and Billing, Meter Data Management, and Operational Device Management functionality. |
| C2M | Customer Cloud Service including Customer Care and Billing and Meter Data Management functionality. |
| MDM/ODM | Meter Solution Cloud Service including Meter Data Management and Operational |
This chapter includes the following data conversion and migration scenarios:
- Legacy Customer Information System to C2MO
- Legacy Customer Information System to C2M
- Legacy Meter Data Management to MDM/ODM
- Customer Care and Billing to C2M
- Customer Care and Billing to C2MO
- Customer Care & Billing and Meter Data Management to C2M
- Customer Care & Billing and Meter Data Management and Operational Device Management to C2MO
- Customer Care & Billing and Meter Data Management to C2MO
Note:
- The tables in the following topics layout the data in each of the functional areas (Customer Care and Billing, Meter Data Management, and Operational Device Management) as appropriate.
- Data of corresponding types are aligned in the same row in each table. For example, Person data in CCB corresponds to Contact data in MDM.
Refer to Initial Master Data Conversion in the Administrative User Guide for information about batch processes that can be used when migrating data from Oracle Utilities Customer Care and Billing to Oracle Utilities Customer to Meter.