Part IV Customer Care and Billing Administrative User Guide
Welcome to the Oracle Utilities Customer Care and Billing Administrative User Guide. This document is used with the following products:
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Oracle Utilities Customer Care and Billing
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Oracle Utilities Customer Care and Billing Cloud Service
This guide describes administration and configuration features and functionality, including:
- Defining General Options
- Defining Financial Transaction Options
- Defining Customer Options
- Defining Field Order Options
- Defining Credit & Collections Options
- Defining Meter & Item Options
- Defining Premise and Service Point Options
- Defining Bill & Meter Read Cycles
- Defining Service Agreement Type (SA Types)
- Defining SA Relationship Options
- Defining Service Credit Options
- Defining Loan Options
- Defining Non-Billed Budget Options
- Defining Quotation Options
- Defining Case Management Options
- Workflow and Notification Options
- Defining Umbrella Agreement Options
- Reports Addendum
- Defining Overdue Processing Options
- Defining Interval Billing Options
- Defining Prepaid Metering Options
- Defining Conservation Program Options
- Defining Open Market Options
- Defining Consumer Contract Options
- Integration
- Customer Care and Billing Control Table Setup Sequence
- Defining Dashboard Options
- Information Lifecycle Management (ILM)