Oracle Utilities Customer Program Cloud Service

The Oracle Utilities Customer Cloud Service Integration to Oracle Utilities Customer Program Cloud Service provides the following functionality:

• Initial and incremental extract of customer data including persons, service points, and service agreements from Oracle Utilities Customer Cloud Service (or Oracle Utilities Customer to Meter or Oracle Utilities Customer Care and Billing).
• Initial and incremental import of customer data into Oracle Utilities Customer Program Management Cloud Service.

This section describes the customer data extract functionality within Oracle Utilities Customer Care and Billing (or Oracle Utilities Customer to Meter or Oracle Utilities Customer Care and Billing) used with this integration.

Note:

This integration is only used if Oracle Utilities Customer Cloud Service and Oracle Utilities Customer Program Management Cloud Service are deployed in separate environments.

• Customer Data Extract