About Customer Program Service Tasks

Customer program service tasks are used to manage various customer-focused processes such as enrollment, unenrollment, and service calls.. A service task is created for each customer process and orchestrates the various steps and tasks involved in that process.

System Data

Customer program service tasks are based on the following system data:

Data Type Description

Maintenance Object

Service Task (F1-SVCTASK)

Business Object(s)

Customer Program Enrollment Task (X1-DigitalAssetEnrollTask)

Customer Program Unenrollment Task (X1-DigitalAssetUnenrollTask)

Program Service Call (X1-ProgramServiceCall)

DER Interconnection Request Task (X1-DERInterconnectionTask)

Customer Program Enroll Additional Device Task (X1-DAAddDeviceToEnrollTask)