Defining Service Order Options

Service orders manage the activities that are required to enable service, disable service, and perform other operations. These activities can range from simple events (such as, a meter read) to complex events (such as, installing a power line and a new meter). They can also include both fieldwork and smart commands.

• Service Orders
  
• Defining Disconnect Locations
  
• Defining Field Activity Profiles and Types
  
• Setting Up Field Activity Types
  
• Setting Up Field Activity Type Profiles
  
• Setting Up Fieldwork Cancellation Reasons
  
• Setting Up Field Activity Remarks
  
• Setting Up Outage Call Types
  
• Setting Up Service Call Communication Types
  
• Setting Up Service Categories
  
• Setting Up Service Codes
  
• Service Order Management External Applications
  
• Setting Up Service Order Activities
  
• Setting Up Service Order Field Activities
  
• Setting Up Service Order Field Activity Types
  
• Configuring Service Order Field Activity Reschedule Reasons
  
• Field Task Types