Energy Use Benchmark

The Energy Use Benchmark module provides a dynamic and personalized, at-a-glance interpretation of the customer’s energy use. Energy use is categorized into one of the three sections or statuses: Fair, Good, and Great. The customer's status is determined by their performance relative to their Efficiency Zone or Neighbor Comparison modules.

Appears in: Progress Report , Limited Income Report, Time of Use Report, Solar Report

Energy Use Benchmark

This image shows an example of the Energy Use Benchmark module's design for the Progress Report , Limited Income Report, and Time of Use Report.

Image of Energy Use Benchmark module's design for the Progress Report , Limited Income Report, and Time of Use Report

Heading: The heading notifies the customer that the energy use benchmark gives them an at-a-glance view of their energy use. It varies according to the customer's fuel type.

Energy Use Benchmark: The benchmark gauge is broken into three sections: Fair, Good, and Great. A customer's status on that gauge is determined by their performance relative to both comparison points in the neighbor comparison (similar homes and the efficiency zone). A customer's performance is indicated with an arrow that sits in the middle of a given segment of the gauge. Each state has a corresponding color:

  • Orange: Fair. Customer is using more than Similar Homes.
  • Yellow: Good. Customer is using more than Efficiency Zone / Efficient Neighbors threshold, but less than Similar Homes.
  • Green: Great. Customer is using less than the Efficiency Zone / Efficient Neighbors threshold.

Benchmark Copy: Depending on the customer's current state and any differences since their last report, the copy below the gauge tells the customer how they can leverage the report or recognizes a change in state. In some instances, the benchmark copy reemphasizes the customer's fuel type.

Solar Energy Use Benchmark

The Solar Energy Use Benchmark accommodates negative energy states experienced by solar customers.

This image shows an example of the Solar Energy Use Benchmark.

Image of the Solar Energy Use Benchmark

Heading: The heading notifies the customer that the energy use benchmark gives them an at-a-glance view of their net energy use.

Energy Use Benchmark: The benchmark gauge is broken into three sections: Fair, Good, and Great. A customer's status on that gauge is determined by their performance relative to both comparison points in the three-bar neighbor comparison. A customer's performance is indicated with an arrow that sits in the middle of a given segment of the gauge. Each state has a corresponding color:

  • Orange: Fair. The customer's net energy was positive and more than similar homes.
  • Yellow: Good. The customer's energy use falls into one of the following categories: 
    • Net energy was positive and less than similar homes

    • Net energy was negative and more than similar homes

    • Net energy was negative and more than efficient homes, but less than similar homes

  • Green: Great. The customer's net energy was positive or negative and an efficient home.
  • Yellow: State Change (High to Low)..The customer's benchmark state has changed from Fair to Good or Good to Great since the last report.

Benchmark Copy: The copy below the gauge tells the customer how they can leverage the report or recognizes the customer's lower net energy use.

Requirements and Limitations

Fuel:

  • Progress Report, Limited Income Report, Time of Use Report: Electric-only, gas-only, and dual fuel
  • Solar Report: Electric-only, gas-only

Data History: A minimum of one historical bill.

Billing Frequency: Monthly, bi-monthly, or quarterly.

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