Oracle Utilities performs cloud service releases and core system maintenance throughout the year. This page lists the planned releases and core system maintenance windows that have occurred or will occur in the near future.

Oracle Utilities Opower Cloud Service Releases

Oracle Utilities Opower cloud service releases, also called maintenance packs, are scheduled between 11:00 – 15:00 Eastern US time every third Sunday. The platform will be offline for a brief period of time for these releases, typically less than 30 minutes. During this time, users accessing the web portal or the Customer Service Interface may see a maintenance notification page. Details about each maintenance pack release can be found on My Oracle Support. Details about each major release can be found on the Oracle Cloud Release Readiness site.

  • 06/15/2025 Maintenance Pack
  • 07/06/2025 Maintenance Pack
  • 07/27/2025 Maintenance Pack
  • 08/17/2025 Maintenance Pack
  • 09/14/2025 Maintenance Pack
  • 10/05/2025 Maintenance Pack
  • 11/16/2025 Maintenance Pack
  • 12/21/2025 Maintenance Pack

Oracle Utilities Opower Core System Maintenance

Oracle Utilities Opower core system maintenance is typically scheduled between 03:00 – 07:00 Eastern US time on the last Thursday of each month, and on additional dates and times as needed. Some core system maintenance may occur on a different Thursday (such as the second Thursday) to accommodate holidays or other schedule changes. The maintenance downtime will occur on the dates below. Intermittent service disruptions are expected during these windows. Users attempting to access the service during this time may experience an error.

  • 06/26/2025
  • 07/24/2025
  • 08/21/2025
  • 09/25/2025
  • 10/30/2025
  • 11/20/2025
  • 12/18/2025

Oracle Utilities Cloud Service Releases

Oracle Utilities schedules application updates between 21:00 p.m. – 06:00 a.m. (local data center time) every first and third Saturday of each month unless otherwise noted for the following cloud services:
  • Oracle Utilities Billing Cloud Service
  • Oracle Utilities Customer Care and Billing Cloud Service
  • Oracle Utilities Customer Cloud Service
  • Oracle Utilities Digital Asset Cloud Service
  • Oracle Utilities Market Settlements Management Cloud Service
  • Oracle Utilities Meter Solution Cloud Service
  • Oracle Utilities Rate Cloud Service
  • Oracle Utilities Work and Asset Cloud Service
Users trying to access a cloud service during these times may see a maintenance notification page. The following releases are or have been scheduled:

Note:

Production environments only have one scheduled maintenance update per month.

Release 24A

Deadline to Upgrade to Release 24A: Saturday December 21, 2024

Release 24A End of Life (EOL): Saturday April 19, 2025

Release Version Date
Release 24A – General Availability (Maintenance Pack 1)
  • Early Adoption: Saturday, April 6, 2024
  • Full Adoption: Saturday, April 20, 2024
Release 24A – May Maintenance Pack (Maintenance Pack 2)
  • Early Adoption: Saturday, May 4, 2024
  • Full Adoption: Saturday, May 18, 2024
Release 24A – June Maintenance Pack (Maintenance Pack 3)
  • Early Adoption: Saturday, June 8, 2024
  • Full Adoption: Saturday, June 22, 2024
Release 24A – July Maintenance Pack (Maintenance Pack 4)
  • Early Adoption: Saturday, July 06, 2024
  • Full Adoption: Saturday, July 20, 2024
Release 24A – August Maintenance Pack (Maintenance Pack 5)
  • Early Adoption: Saturday, August 03, 2024
  • Full Adoption: Saturday, August 17, 2024
Release 24A – September Maintenance Pack (Maintenance Pack 6)
  • Early Adoption: Saturday, September 7, 2024
  • Full Adoption: Saturday, September 21, 2024
  • Early Adoption: Saturday, October 5, 2024
  • Full Adoption: Saturday, October 19, 2024
  • Early Adoption: Saturday, November 9, 2024
  • Full Adoption: Saturday, November 23, 2024
  • Early Adoption: Saturday, December 7, 2024
  • Full Adoption: Saturday, December 21, 2024

Note:

If needed, additional monthly maintenance packs or hot fixes for 24A will be released until the end of life date.

Release 24B

Deadline to Upgrade to Release 24B: Saturday April 19, 2025

Release 24B End of Life (EOL):Saturday August 16, 2025

Release Version Date
Release 24B – General Availability (Maintenance Pack 1)
  • Early Adoption: Saturday, August 3, 2024
  • Full Adoption: Saturday, August 17, 2024
Release 24B – September Maintenance Pack (Maintenance Pack 2)
  • Early Adoption: Saturday, September 7, 2024
  • Full Adoption: Saturday, September 21, 2024
Release 24B – October Maintenance Pack (Maintenance Pack 3)
  • Early Adoption: Saturday, October 05, 2024
  • Full Adoption: Saturday, October 19, 2024
Release 24B – November Maintenance Pack (Maintenance Pack 4)
  • Early Adoption: Saturday, November 9, 2024
  • Full Adoption: Saturday, November 23, 2024
Release 24B – December Maintenance Pack (Maintenance Pack 5)
  • Early Adoption: Saturday, December 07, 2024
  • Full Adoption: Saturday, December 21, 2024
Release 24B – January Maintenance Pack (Maintenance Pack 6)
  • Early Adoption: Saturday, January 11, 2025
  • Full Adoption: Saturday, January 25, 2025
  • Early Adoption: Saturday, February 8, 2025
  • Full Adoption: Saturday, February 22, 2025
  • Early Adoption: Saturday, March 8, 2025
  • Full Adoption: Saturday, March 22, 2025
  • Early Adoption: Saturday, April 5, 2025
  • Full Adoption: Saturday, April 19, 2025

Note:

If needed, additional monthly maintenance packs or hot fixes for 24B will be released until the end of life date.

Release 24C

Deadline to Upgrade to Release 24C: Saturday August 16, 2025

Release 24C End of Life (EOL): Saturday December 20, 2025

Release Version Date
Release 24C – General Availability (Maintenance Pack 1)
  • Early Adoption: Saturday, December 07, 2024
  • Full Adoption: Saturday, December 21, 2024
Release 24C – January Maintenance Pack (Maintenance Pack 2)
  • Early Adoption: Saturday, January 11, 2025
  • Full Adoption: Saturday, January 25, 2025
Release 24C – February Maintenance Pack (Maintenance Pack 3)
  • Early Adoption: Saturday, February 8, 2025
  • Full Adoption: Saturday, February 22, 2025
Release 24C – March Maintenance Pack (Maintenance Pack 4)
  • Early Adoption: Saturday, March 8, 2025
  • Full Adoption: Saturday, March 22, 2025
Release 24C – April Maintenance Pack (Maintenance Pack 5)
  • Early Adoption: Saturday, April 5, 2025
  • Full Adoption: Saturday, April 19, 2025
Release 24C – May Maintenance Pack (Maintenance Pack 6)
  • Early Adoption: Saturday, May 3, 2025
  • Full Adoption: Saturday, May 17, 2025
  • Early Adoption: Saturday, June 7, 2025
  • Full Adoption: Saturday, June 21, 2025
  • Early Adoption: Saturday, July 5, 2025
  • Full Adoption: Saturday, July 19, 2025
  • Early Adoption: Saturday, August 2, 2025
  • Full Adoption: Saturday, August 16, 2025

Note:

If needed, additional monthly maintenance packs or hot fixes for 24C will be released until the end of life date.

Release 25.4

Deadline to Upgrade to Release 25.4: Saturday December 20, 2025

Release 25.4 End of Life (EOL): Saturday April 18, 2026

Release Version Date
Release 25.4 – General Availability (Maintenance Pack 1)
  • Early Adoption: Saturday, April 5, 2025
  • Full Adoption: Saturday, April 19, 2025
Release 25.4 – May Maintenance Pack (Maintenance Pack 2)
  • Early Adoption: Saturday, May 3, 2025
  • Full Adoption: Saturday, May 17, 2025
Release 25.4 – June Maintenance Pack (Maintenance Pack 3)
  • Early Adoption: Saturday, June 7, 2025
  • Full Adoption: Saturday, June 21, 2025
Release 25.4 – July Maintenance Pack (Maintenance Pack 4)
  • Early Adoption: Saturday, July 5, 2025
  • Full Adoption: Saturday, July 19, 2025
Release 25.4 – August Maintenance Pack (Maintenance Pack 5)
  • Early Adoption: Saturday, August 2, 2025
  • Full Adoption: Saturday, August 16, 2025
Release 25.4 – September Maintenance Pack (Maintenance Pack 6)
  • Early Adoption: Saturday, September 6, 2025
  • Full Adoption: Saturday, September 20, 2025
Release 25.4 – October Maintenance Pack (Maintenance Pack 7)
  • Early Adoption: Saturday, October 4, 2025
  • Full Adoption: Saturday, October 18, 2025

Oracle Utilities Core System Maintenance

For the Oracle Utilities cloud services listed above, Oracle schedules core system maintenance between 21:00 p.m. – 6:00 a.m. (local data center time) every second and fourth Saturday of each month. Intermittent service disruptions are expected during these windows. Users attempting to access the service during this time may experience an error.

Note:

Core system maintenance includes updates to the infrastructure and platform that runs the cloud service. Core system maintenance is only performed on an as-needed basis.
  • 06/26/2025
  • 07/24/2025
  • 08/21/2025
  • 09/25/2025
  • 10/30/2025
  • 11/20/2025
  • 12/18/2025