3 Requirements and Limitations

The Rates Engagement cloud service comes with a set of data requirements and limitations. The requirements must be met for a utility and a customer to participate in the program.

Utility Requirements

• Cloud Service Requirement: In order to purchase the Rates Engagement cloud service, utilities must also purchase the following cloud services:
  • Digital Self Service - Energy Management
  • Digital Self Service - Energy Management AMI
• Rates Data Transfer: The utility must send rates data to Oracle Utilities in the correct schema and at the appropriate frequency. See Oracle Utilities Opower Rates Data Transfer for details.
• Rates Modeling: Rates modeling is required during initial program setup, and is not included in the cost of the cloud service. See Rate Modeling for more information.

Customer Requirements

• Billing Frequency: Customers must be billed on a monthly, bimonthly, or quarterly basis.
• AMI Data: Customers must have daily or sub-daily AMI reads.