A Appendix: Weekly Engagement Report Email Modules

The Oracle Utilities Opower Weekly Engagement Cloud Service, Residential includes emails that are intended to help customers save money and better understand their rates, and encourage them to shift electric usage to off-peak hours and reduce usage when electricity is most expensive or when the grid is busiest.

This product includes the following email communication features:

• Weekly Engagement Reports
• TOU Load Shifting Report Emails
• Non-TOU Load Shifting Report Emails
• Load Shifting High Bill Alert Emails

These emails are made up of a series of interchangeable modules, which are documented in this appendix.

Note:

Be aware that some modules are used in more than one report.