Additional Load Shifting Insights Available

These additional Load Shifting insights are available:

• Digital Self Service - Energy Management Cloud Service: Load Shifting insights are also available within the Data Browser and the Bill Comparison components of the Digital Self Service - Energy Management Cloud Service. These insights are available to customers with TOU energy plans. Utilities are not required to have the Weekly Engagement Cloud Service, Residential to provide this information to their customers. See the Digital Self Service - Energy Management Cloud Service Overview for more information.
• Energy Efficiency Cloud Service: Load Shifting insights are also available in the print Home Energy Report (HER) and the Email HER. For example, customers can receive a Peak Focused HER or a TOU HER. These communications encourage utility customers to shift their energy usage to off-peak times. Utilities are not required to have the Weekly Engagement Cloud Service, Residential to send these reports to their customers. See the Energy Efficiency Cloud Service Overview for more information.
• High Bill Alerts Cloud Service: Load shifting insights are also available in the AMI High Bill Alert Emails V3. For example, customers can receive an AMI High Bill Alert email that provides them with information about how their peak-energy usage impacted their bill, and provides information about how they can shift their usage to off-peak times. See the AMI High Bill Alerts Overview for more information.

For an overview of all cloud services available from Oracle Utilities, see the Oracle Energy and Water Cloud Service Descriptions online at Oracle Contracts - Cloud Service Descriptions.

Your utility might not have all of the products or features described in this document. Contact your Delivery Team if you have any questions.