Configure the Availability of Multiple Authentication Providers

This section explains how to configure an authentication provider so that when it fails, users from other authentication providers can still log in to Oracle Analytics Server.

If you configure Oracle Analytics Server to use multiple authentication providers, and one authentication provider becomes unavailable, users from the other authentication providers cannot log in to Oracle Analytics Server.

When you cannot log in due to an authentication provider becoming unavailable, the following error message is displayed:

Unable to Sign In
An error occurred during authentication.
Try again later or contact your system administrator

If an authenticator from multiple configured authenticators is unavailable and is not critical, use the following procedure to enable users from other authenticators to log in to Oracle Analytics Server.

  1. Open the adapters.os_xml file for editing located in

    ORACLE_HOME\user_projects\domains\bi\config\fmwconfig\ovd\default

  2. Locate the following element in the file:

    <critical>true</critical>

    Change the value of the <critical> element to false for each authenticator provider that is not critical, as follows:

    <critical>false</critical>

  3. If the target authenticator is using TLS/SSL, then locate the following element in the file:

    <secure>false</secure>

    Change the value of the <secure> element to true for each secure authenticator provider, as follows:

    <secure>true</secure>

  4. Save and close the file.
  5. Restart WebLogic Administration Server and Managed Servers.