1.2.5.1.6 Case Source

A case source must be defined for all match processors which use Case Management. The case source controls how the relationships generated by the match processor are used to create cases and alerts.

A case source defines:

  • a prefix to be used as part of the case identifier;

  • an optional permission setting;

  • the mappings between the internal workflow states and the custom workflow states for alerts;

  • data sources, which contain the definitions of the alert key, case key and flag key;

  • how the data sources map onto the input data streams of the match processor;

A case source defines the way in which alerts are gathered to form cases and what data will be submitted to Case Management for review. A single case source may be used for several different screening processes, but because it defines the fields that are used as the input to Case Management, all the cases and alerts from that source can be handled in a similar way.

A case source also specifies which workflows will be used for the cases and alerts generated from this processor.

Case sources are defined in the Advanced Options dialog for match processors which are using Case Management.

Note: Case management does not support the use of array identifiers.