1.2.5.1.16 Workflow

A workflow consists of a series of states, linked by transitions. Together, these form a network which represents a valid case or alert lifecycle.

A workflow may also define parameters, which can carry additional information from the match processor, and reception rules, which specify the processing carried out on a new case or alert when it is first created.

A case source is configured to use two workflows, one for alerts, and one for cases.

Two default workflows, one for alerts and one for cases, are provided with Case Management. Further workflows can be defined in the Case Management Administration application.